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HP Deskjet Printer werden werden mit der HP-App bedient. Wenn der Drucker über USB verbunden wird, funktioniert er nicht mehr richtig. Die Verbindung wird erkannt "USB verbunden", sobald man ein PDF-Dokument drucken will, kommt die Meldung "Verbindung zum Drucker nicht möglich" Gerät bei Mediamarkt gekauft

I bought a printer, signed up for instant ink, then randomly getting charged £30+ from my account, printed normally, paying a lot more but not receiving any ink, not sure what the benefit of this offer is but it's definitely not to save me money. I don't recommend instant ink subscription.Plus the online support is shocking, no way to speak with an agent, says office hours available, yet pop up, my message is out of hour during office opening hours?

Zorgen dat je contact kunt krijgen met een medewerker. Zorgen dat hun Chatbots goed werken en niet vastlopen. Zorgen dat hun AI-assistent aan de telefoon de juiste instructies geeft. Ik had een probleem met half afgedrukte letters. Na 3 kwartier aan de lijn met een AI-assistent en diens instructies opvolgend, kon mijn printer geen contact meer met internet maken. De testpagina's die er nog wel uit kwamen hadden nog steeds halve letters. Het betreft een HP Envy6020e van 2,5 jaar oud met nieuwe originele HP-cartridges.

I'm 99% the "live agents" in chat are AI, and that the goal of HP customer service is to frustrate the customer to the point where they just give up. It is absolutely insane the hoops you have to jump through for a repair ticket to be issued on a product that is under warranty.

Problembehebung mit dem llm äußerst umständlich, ewig lange Kommunikation, und teilweise falsche bzw. nicht umsetzbare Anweisungen. Z.B. wenn wenn im Druckdisplay Optionen ausgewählt werden sollen, die da gar nicht vorhanden sind. Probelmebehebung bei HP dauert immer mindestens 1 Stunde. Mit einem Menschen zu sprechen ist leider auch nicht mehr möglich. Werde daher zukünftig keine Produkte mehr von HP kaufen.

Hp has the worst support of any major laptop mfgr. They delete all info and software on discontinued models making repair and upgrades almost impossible. I have an older notebook with a sticker on the back that lists SN#, Product, and Model and HP's stupid lookup says it's all invalid. HP sucks. No drivers available. Saving a few gig on one of your servers are you? Lenovo has an end of life web page that has every driver and document for every computer they ever made! They are great, Hp is crap! Never buy HP. No wonder they are going out of business, YEA!

I had a terrible experience with HP customer support. My computer screen started glitching and showing black and gray screen screens only three months after I received it. When I sought HP warranty through customer support, they denied my claim and told me that I was the one who made my computer fall and that is why it has this issue. However, that is not true and they are going against consumer protection law to not provide and abide by their warranty. I do not recommend HP to anyone.

My printer has stopped scanning. I contacted HP Support for assistance. I was told that my only options were to subscribe to SmartHelp or something like that. There is NO FREE support from HP. What a ridiculous position for a company. I paid around $50 for a HP DeskJet 3752 All-In-One printer copier scanner. Why would I pay a fee for support when I can just through the thing away and buy a Brother or Epson?