$238 for a monthly subscription to have nothing of use. All the items they show, if brand name, are not actually supplied. All smoke and mirrors, don't waste your hard earned money here. There are plenty of other reputable wholesalers out there for businesses. I tested it, it cost me money that I will never get back. Please take my experience and save your money.
Response from SUPPLY LEADERNov 7, 2025
Dear Tay Simpson,
We’re truly sorry to hear about your experience and would like to address your concerns as soon as possible. According to our policy, all users can request a refund within 7 days of subscription. Could you please contact us at [email protected] and provide the email address associated with your account? This will allow us to thoroughly investigate the issue and assist you with the refund process if applicable.
We’re committed to making this right and appreciate your patience as we work to resolve this matter.
Best regards,
Supply Leader Team
DA
David
supplyleader.com DOESN'T DELIVER and PERHAPS a SCAM
Do not use this website/service!!!
Before I subscribe, I had searched for this company and saw the many good reviews here. However, because I'm cautious, I had requested a call, in which on the phone, I asked to tell me what's my price per unit of a product that I'm of interest to buy, and was told that it was $2.99/unit if purchasing less than 50 units.
I was also told over the phone before subscribe that I'm able to get access to the suppliers list, and even know in which warehouse (Canada, US, UK etc) the product will be shipped from etc.
However, when I subscribe, not only that I wasn't able to see the price, I can't even see other information that was told over the phone, such as supplier database, know in advanced where the product will be shipped from, as well as to be able to order the products.
Upon asking them why I'm not seeing what I was told over the phone after I subscribed, I've messaged and also requested a call. However, when they call, they only rang once and hung up. Had requested for refund, and no action was taken.
Thus am calling the credit card to reverse the transaction that I've made, as well as putting my honest review.
If you're going to use this company, you've been warned.
Response from SUPPLY LEADEROct 31, 2025
Dear David,
We apologize for the inconvenience you’ve experienced. Our call center is currently in a test phase, and we’re aware that occasional issues may occur. We’re also addressing a temporary technical issue with our supplier database that impacted functionality over the past 12 hours. Rest assured, our team is actively working to resolve these problems.
Regarding your refund, we’d like to confirm that, as stated in our policy, refunds typically take up to 30 days to process. However, we’ve reviewed your case, and your refund has already been processed. The funds should have been credited to your account.
We appreciate your patience and understanding as we work to improve our service. If you need further assistance, please don’t hesitate to contact us directly at [email protected].
Best regards,
Supply Leader Team
LE
Lena
All the suppliers that i found was none…
All the suppliers that i found was none existing and i payed over 300$ in total for just one month because i had to upgrade my subscribtion. All my request came back as “suggestions” and they never restored my request nor helped me further. Every supplier you Can find on this side is also on alibaba for free. But here they charge you every month and is just the middelman that puts the extra Price on for ordering for you through the supplier. You can’t even get in contact with the supplier yourself but you ate paying a monthly subscribtion on hundreds of dollars?? Big scam
Response from SUPPLY LEADEROct 8, 2025
Dear Lena,
We’ve requested your email via Trustpilot to review your case thoroughly and provide the assistance you deserve. Kindly share the email address linked to your account so we can investigate this further.
To clarify a few important points:
Some requests require additional time as we occasionally rely on confirmations from the brands themselves.
The “suggestions” we provide come directly from verified white label manufacturers—not Alibaba—and are well-suited for creating private label products. This business model is also widely popular on marketplaces, offering the lowest prices (no mark-ups), minimal MOQs, and the best terms without any hidden fees.
We’re here to help and look forward to resolving this matter for you.
Best regards,
Supply Leader
HC
Hunzla C.
Wants to sell on Amazon FBA through this supplier
I just want to get some information about your services, does amazon accept the invoices provided by you? And do you give LOA documentation for each purchase and brand bought from your website?
Response from SUPPLY LEADERSep 30, 2025
Dear Hunzla Ch,
Thank you for your inquiry. Everything depends on the specific conditions set forth by the brand.
We work directly with brands, and if the brand permits, we assist in obtaining all the necessary documents in your favor.
For any specific requests or further assistance, feel free to reach out to our legal department at [email protected].
Warm regards,
Supply Leader
RU
RunitDMC
I can’t seem to get an account and…
I can’t seem to get an account and there is no response by email to reset password. I know my original pw is correct but the site tells me it is wrong
Response from SUPPLY LEADERSep 5, 2025
Dear RunitDMC,
We’re sorry to hear about the difficulty you’re experiencing with accessing your account and resetting your password.
To assist you, we’ve requested your email address through the Trustpilot system. Please also check your spam folder, as our support emails may have ended up there.
Once we receive your registered email address, our support team will promptly work to help you reset your password and regain access to your account.
We’re here to resolve this issue as quickly as possible for you!
Best regards,
Supply Leader
AR
AR
All 5 stars reviews is fake including Letter of Authorisation
Amazon Seller stay away this wholesaler is not for you even you buy enterprise subscriptions plan (798$). Amazon will close your account they are not distrbutors and dont have physical address or warehouse. They buy your inventory from local sellers and provide fake invoices and LOA (letter of authorisation) for amazon when you will submit amazon reject your documents and flaged your account permanently. All 5 stars reviews is Fake
Response from SUPPLY LEADERAug 30, 2025
Dear Customer,
We want to clarify how our platform operates and address the concerns raised in your message.
Supply Leader connects our users with official distributors to ensure the highest level of reliability. For inquiries regarding distributors or specific products, we recommend using the "Manager Search" section within our system. This allows our specialists to process user requests and connect you with the most suitable suppliers.
The Letter of Authorization (LOA) is provided directly by the brand’s seller or distributor. Supply Leader acts as a connecting intermediary and provides full support to guide you throughout the entire process.
We have also sent a request through the Trustpilot system for your registered email address so that we can review your specific case in more detail. Please reply to that inquiry using the email you registered with on our platform. Rest assured, we will investigate thoroughly and address any concerns.
Your satisfaction is our priority, and we are committed to providing clear and transparent services to our users.
Best regards,
Supply Leader
IY
Iam Yasin A.
Very deceptive service — beware before purchasing any plan!
I bought their plan after seeing mostly positive reviews on Trustpilot. Only one person had left a negative review, so I assumed the company was reliable. Unfortunately, that was a mistake.
After paying, instead of giving me verified wholesale suppliers as promised, they only sent me links to Chinese Alibaba suppliers, which I could have found for free with a simple Google search. This is not what was advertised.
When I raised concerns, they avoided my questions and gave vague responses. Now they are refusing to refund me. I also found out that they pretended to offer US wholesale sources, but what they delivered was generic and useless.
I have already reported this to my bank as fraud and submitted complaints to econsumer.gov and the FTC. I advise everyone to stay away from this company — do not trust the positive reviews you see here. I believe many of them are fake or misleading.
Do your research and save your money. This company is not trustworthy.
Response from SUPPLY LEADERJul 31, 2025
Dear Iam Yasin Arafat,
Most likely you used our Starter subscription plan, where we provide an access to a large database of manufacturers with the lowest prices, but we cannot guarantee their originality. All products are available for purchase on our website.
That's why we always recommend buying samples before purchasing a large quantity. Very often you can find quality suppliers at very low prices.
For the manual search of original US suppliers by our manager use Enterprise subscription plan.
Thanks,
Supply Leader
IB
Ibrahim
Its a Scam Website Dot Trust them
Its a Scam Website Dot Trust them
Response from SUPPLY LEADERJul 28, 2025
Dear Ibrahim,
Please provide your details in response to the trustpilot request so that we can look into your problem. Please do not worry, we will definitely solve your problem.
We are sorry to hear that you had a negative impression of our platform. Please know that supplyleader.com is a legitimate business with thousands of satisfied customers who successfully use our services.
We take such concerns seriously and would appreciate the opportunity to understand what specifically led to your experience. Please reach out to our support team at [email protected] so we can investigate and assist you directly. We have also requested your email through Trustpilot — please provide it as soon as possible so we can look into this.
Warm regards,
Supply Leader
