Supply Center USAReviews of supplycenterusa.com

I think they just want your credit card information. You place an order for an item, wait awhile, finally get someone and they refund your money. This has scam written all over it!

SCAM, SCAM, SCAM!!! The have no interest in fulfilling any of their orders. They will just hold on to your $$$. Avoid at all costs

I placed an order on Dec. 25, 2024 Today is Feb 9. 2025 and I haven't received my order or been given a shipping update. I tried to email the company but it was sent back as undeliverable. Since this is the only way to contact them I'm just out the money that was taken out of my account on Dec. 26th. Buyer beware!

I made an order that I never received anything and when I FINALLY got an email to go through (that’s the only way to get a hold of them) they canceled my order! I asked Why, finally got a response and they said it was because they were out of something. What, who knows! So, I went ahead and tried to order other items. That order was canceled right away, by them!!! However, now I’m being charged with BOTH orders and no way to contact this company!!!

I'm only going to be echoing some of the most recent 1 star reviews here, because that's exactly what I experienced too. Twice, I order from this "store", chose the longest shipping time, once the wait proceeded the amount of time the shipping method said, I got no shipping confirmation. First time I thought, okay, maybe it'll take longer that's fine. But then I just never recieved any communication about it, like the other reviewers said, only when I emailed about when my order was going to ship did they say some phony excuse about how there was an item in my order that went out of stock or some bullcrap, and that they were going to give me a refund for my order and cancel it. I told them I don't want them to cancel my order, truthfully, any other store would refund you the price for the out of stock item and ship the rest of your order asap. Yet this one couldn't, I asked why and they gave me a nonanswer about the supply issues (I literally don't care, that wasn't what I asked). I pressed to see if they would tell me what the ITEM was that had supply issues so that I could repurchase my order after the refund and avoid the missing item. I asked twice and they gave me another nonanswer. I asked AGAIN and they told me they don't know. Such BS! I've never had this problem with any other store before. I have to wonder if I hadn't emailed them in the first place about my order and receiving ZERO notice about it would they have just held onto my money indefinitely. I ordered again, and my order got cancelled immediately after confirmation, with no mention of a refund. I had to email them again, same dumb excuse. I'm trying to ask what the item was so I don't have to keep going through this, yet again a nonanswer. I thought this was an isolated incident, until I read the negative reviews here. The positive reviews are likely about the "wonderful customer service" that is nonexistent. They're likely happy because they got a full refund, but I ask you fellow consumers, is that not the bare minimum and standard? If their customer service was so great, they would reach out to the customer about their order being delayed, WITHOUT them having to inquire first after long radio silence. Definitely beware, read the negative reviews here and take your business elsewhere. If you want a good store that sells everything from pantry items, self care and hygiene products, to supplements and health stuff: go to iHerb. Their prices aren't as cheap but they're constantly having promotions (I'm not an advertiser don't worry lol, I just don't want people wasting their time and money and coming out with a bad customer experience like I did). Don't fall for this crap.

Scam! Do not buy from them!

Order has never shown up..ordered 1/4/25 today is 2/5/25.cannot access website for any information..GOOGLE HAS SCAM WARNING OUT FOR THIS SITE....never pay on a site that will only accept debit card...you will lose your money....UPDATE 2/08...after initially posting this review..I got email saying that my order could not be filled and they would issue refund...received refund...this site may not be total scam but they definitely have issues filling orders...

Same issues as many other reviewers. Order item, get a confirmation, get credit card charged. Then nothing. No Shipment. When contacted, they immediatly cancel the order. They seem to be charging and holding your money for as long as possible until you complain, then quickly refunding, to avoid further questions about their shady practice. I would Avoid at all cost!!!!