Supply Center USAReviews of supplycenterusa.com

I placed an order on 1/1/2025. To date, I still have not received my order. I believe this website is a scam. I wrote an email requesting a full refund. We will see if my account is credited.

Do not purchase from this company, I have not received my order, there is no shipping info provided. I sent 5 emails no one has replied, NO telephone number to call anywhere. This cannot be a real company

I ordered cereal, which I’m now wondering if it’s even real PaleoThin Flakes because Julian’s Bakery doesn’t even make them anymore - so is it really organic, is it the right ingredients? (I am on a strict diet, like Paleo - the SCD). I sent an email when I saw it said 14-28 business days & asked why am I paying $10 for shipping that takes up to a month - can I get a refund for shipping or at least an expedited (faster) shipping? They CANCELED my order so now my problem is compounded because I have to wait even longer for that to get here. I have NO other snacks, cereals (no grains) but this one was perfect for me! Guess I’ve got to see if someone else has this product. What terrible customer service!!

Order confirmation: Apr 5 No Amex accepted which was sketchy in the beginning already. Didn't hear back at all, no shipping confirmation etc. April 12: I sent an email what's going on with my order. They reply that it became out of stock "due to high demand". Would have never even checked if I didn't send an email. At least I got my refund which I honestly didn't expect at this point.

Extremely frustrating! Had to wait 28 working days--that's over a month--to find out that they had no supply of the item I ordered, and that they were cancelling the order I HAD ALREADY WAITED OVER A MONTH FOR. At least they answered my 28+ day inquiry quickly.

I believe this place is a scam. They offer hard to find products with extended shipping windows and then you never receive them. They are counting on you forgetting about the order entirely. Even the positive reviews on Trustpilot are about not receiving the ordered product after many weeks. I also received a very polite response and promised refund when I inquired about my order after one month - after less than 10 minutes with a long supposedly personalized email about researching the order, contacting the manufacturer and shipping department, etc. None of that could be done in less than 10 minutes at 8:30 pm MT on a Friday.

I placed an order on February 26 and it is April 4 and I still don’t have it. No communication from the company at all very difficult to talk to customer service.

I put and order in on Feb. 20, 2025. My card was charged on Feb. 25, 2025. It said I should receive the product 14 to 28 days. It's been 40 days since the order was placed. I'ma not impressed.