SupplementCentral.comReviews of supplementcentral.com

This was first experience with SupplementCentral.com and I will most certainly use it again. Fast, E Z & great value! Thanks!!

Like many I was lured by a 2015 holiday coupon and placed an order for several things I needed from Supplement Central, which happened right after Thanksgiving. The actual order placement went fine but receiving the order has been irritating since more than a week passed without any communication and status update to my purchase. Eventually after two weeks I received a shipping notification from them and another five days later a package arrived in the mail. Acceptable up to this point. Upon inspection of the contents though I noticed my order was short a couple of things. Two items were missing with the order form in the package explaining they would ship out ASAP. A third item was also missing and I was informed by Customer Service that like the other two missing items it was on backorder(but had not been described as such on the order sheet that it will be shipping ASAP which is why I made a phone call). Understandable but unfortunate up to this point. Here is where it becomes irritating because alarmingly one of the other bottles in the box was soon to be expired in three months. So I called Customer Service, who then informed me pleasantly they would be sending out a non-expired bottle to replace the one I had received. That was fine except I was also told later, not over the phone call, but by friendly yet terse email by a rep with the initials T. P. that it was not the policy of Supplement Central to replace almost expired products but they would do it for me anyways and, at my leisure, I should bring the almost expired product to a local Supplement Central shop. Just to clarify about the product I speak of, at one serving size per day and 180 servings in the bottle, about half the product I was asked to return to my local Supplement Central shop would be old soon(to be I suppose resold as clearance to another customer who wasn't as observant of the product's age). This stance and the politely worded email are inexcusable for a company to make it seem like it was some kind of a courtesy they offer as their part to remedy this. In my opinion, it should be automatic that the purchaser shouldn't have to worry they are buying and receiving outdated vitamins. A simple sorry we'll fix it and move on should suffice. Anyways due to their policy, I do not recommend Supplement Central to anyone. I should mention too that I ordered from another online retailer and received the missing items early last week in short time. Just to say also, those three missing items I mentioned from the box that were to be sent ASAP(plus the replacement) have yet to be shipped from Supplement Central. Not even an email or update as of yet to their status. Thanks.

Most recent order was made with ease, but it made it look like all my items were in stock. Nope, found that they were not and so I had to cancel the order. Would have been nice to know, but only found out after when I sent email. Need to know at time of ordering or notification from them. Either way order canceled and may or may not order from them again. May give them a second chance.

Always recive supplements, good packaging, pleasent delivery options, and price for items. Would be much better if free samples would be added to each order, atleast for orders over 100 $ :)

I ordered 2 things and a couple days after ordering and paying they say they are outta stock. I have to say i was disappointed but the guy who helped me through email was prompt and apologetic, asked if there was something else I would like since they were out of what I wanted . I said no thanks just a refund and btw refund was instant. Great service and prompt! That is why I will shop them again!! Customer service is awesome thanks Steve

APESAR DE JA TER TIDO UM PROBLEMA COM O SIT, O SIT SUPPLEMENTCENTRAL É DE CONFIANÇA, QUANDO FAÇO MINHAS COMPRAS DOS MEUS SUPLEMENTOS IMPORTADOS SÓ COMPRO NO SUPPLEMENTCENTRAL...

This was one of the best websites I've been to so far for supplements. They're cheap and shipping was by far the best, it got to my house in four days. Would definitely recommend to family and friends.

Super fast. Super easy. Exactly what I ordered. Thank you.