customer
expensive service cheap experience!
Two samples ordered and both times product was leaking and container was sticky. You cannot build a brand if a supplier has terrible packaging. I have photos and order numbers, so don’t believe if they reply saying I’m not a real customer. Do not use suppliful if you’re trying to build a reputable brand. Expensive service, cheap results!
Response from SuplifulAug 18, 2025
Hi there, We’re very sorry to hear about your experience - this is definitely not the standard we aim to deliver. We’re here to help make things right. Please send the photos of the received products along with your order details to [email protected]. You can request either a replacement or a refund, whichever works best for you. In the meantime, we will also check with our fulfillment team to understand what caused this issue and ensure it does not happen again. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.




