SuperxReviews of superx.co

Great products! SUPERX never fails to impress me with the launches. Will always by new launches to come.

I've seen a lot of negative reviews on SuperX and I just don't understand what's happening in these instances. I've purchased more than 20 of their products since 2018 and each product has been phenomenal. The process times stated and expected shipping times stated are always on target. If things are impacted by Tariffs for example, they are letting customers know. Every instance of return or exchange was easy and prompt inside of their return policy window. In stock items do not have bad lead times for shipping. You get email notifications when your products are shipping and when they have been delivered. The ONLY things I've ever run into were, an instance of buying a restock hoodie that was size L. Order was completed but they came back and said they didn't have it in stock. Offered me M or XL or refund and 10% future coupon for the mistake, and this was during a big Black Friday restock and sale, so extra busy time for them. Great experience. Another issue was the first Marvel collab product (Wolverine suit). The Marvel tags were misprinted and read "Marve" on that product. The CEO took full responsibility and ate the cost of replacing each hoodie ordered with another hoodie with the correct spelling logo and did not require a return of the first one with the deviation. I love the company, love the products, love the designs and materials. You absolutely get what you pay for and the long lead times for each suit being hand built to order is well worth it. Everyone I've recommended the company to has loved their purchases. Give them a chance and you'll find no other activewear products out there are on the same level. -Brandon

Top quality clothing, been loving this company for like 3 years now. Customer support helped me a couple times and were super nice. I cant believe some of the reviews I've seen. I've never had a problem got like 14 super suits in my collection. Hope nothing but the best for SuperX.

I’ve read some of the reviews here and I must say I have not had a negative experience at all. Issue for me was the amount of Firefly apparel wasn’t enough for me to get my size. I ordered what I could and I must say I am impressed. Great concept. Great fabric. Great communication. Customer service has been kind and I am hopeful, more of what a, like the Gi Joe Firefly gear will be made in the future. Thanks all! I am a loyal customer.

I’ve bought two items, and attempted a third. When new items come out there made to order, so fine if it takes 12-16 weeks then so be it. But 12-16 turns into 18-20 and so forth. There’s poor communication, no shipping updates, you need to reach out to them and stay on top of them for information. Tried to buy a third item because, even tho this company is terrible my husband loves the clothes. Says item is ready to ship and expected in 5-8 days. Then nothing, two weeks later I reach out and they tell me oh our bad the item was never in stock. I request a refund and they don’t even refund the full amount I paid. Cool clothes but terrible business management skills. Stay away or wait a few years until they get it together, if there even still around by then

purchasing "in stock" means nothing. I ordered an in stock item early February. It was ready to ship a few business days later and now it's the 19th and my order still hasn't been shipped out. I'm told it will now be shipped in March, if it ships at all. Now im concered.. So much for "In-Stock ready to ship"

Cannot express how phenomenal my experience was with the customer service reps were! Far exceeded my expectations in a wonderful way. Kept me informed of where my suit was, every step of the way. With both of my orders, they arrived 4 days and 5 days earlier than anticipated. I, in my haste, forgot to apply a discount code, so I reached out(can provide receipts)to see if my mistake could be resolved, and whomever I talked with, made sure I was able to have that discount applied even though my order was already processed, and it was resolved quickly. Look forward to doing more business with these guys and what's in store for their future collaborations!

I pre-ordered a hoodie in October, and it arrived in December. I tried on the jacket for the first time, but the pocket zipper broke off. I contacted customer service, and they made things right! The customer service rep was friendly and understood my issue. They sent a replacement and made the experience shopping with SuperX a lot better!