SuperxReviews of superx.co

Asking 300$ for a suit and when it arrives the balaclava is missing, wear it twice and it's already damaged from the rubbing of your shoe while running and sleeve of the vest has marks and stopt just from coming in contact with the (sharp) logo on the pants. Thought these were meant to train in. Anything other than sitting still does damage to this overpriced item. Hop it's just this one, as i preordered another before it arrived. Not very impressed. That and the CONSTANT messaging your phone to harrass you with publicity makes to really dislike this company. Contacted "customer support" twice for this problem and nothing. Don't give your hard earned money to people like this who have no pride in what they do

I ordered two 2XL mens shorts. They fit more like a large from other companies. I usually wear XL in mens shorts. I emailed and asked about an exchange for the bigger size. They said I could choose something else or I could wait to see if 3XL shorts were returned and I could do an exchange and the bigger size would be reserved in the system. When the 3XL popped up, I did the exchange online, shipped the too small shorts back like instructed. Several days later, I look online and even though they received the shorts, nothing had been done. I emailed again and asked when the shorts would be shipped. They said the 3XL was out of stock and I could get a refund. Currently waiting on a refund. I ordered in May, received in September which is fine, I preordered them and that was expected. The shorts are okay for the price. Other companies automatically refund you if the exchange can’t go through for whatever reason or at least send an email that you need to communicate with them what you want to do next. There was no communication started on their end.

I had ordered three different items in March and april. We are now in mid-august and the status on the orders have not changed. And requesting a full refund as the extreme delays are not acceptable. Do not recommend this company. If it's not a scam, they are likely a significantly understaffed or allow an extreme number of orders that they can keep up on.

I own several products from this company, but never had the pleasure to deal with them directly. If theres any issues with your order if you just communicate it, they will solve it. 100/100 thanks again!

I originally ordered an XL Deadpool & Wolverine XL sports jacket, of which I was later informed had a printing defect — Marve, instead of Marvel. Super X sent out an XL hoodie with the correct printing, but looked over my note for requesting a Large hoodie, seeing as how I had lost weight in between the times of both hoodies being dispatched. After a few emails exchanged between myself and the lovely Michelle, I was able to eventually fulfil my order. She went above and beyond for me :)

I made several purchases based on the promise of limited quantities for each design. But the whole thing got more and more fishy. First they say 999 for the design. But I add up the numbers for each size and they exceed 999. Some people say it's 999 for each size. Which isn't how it's worded on any of their promotional material, or on the site. But okay fine. Then I observe the numbers jumping around each day, often increasing. It's like they display low numbers to draw purchases, only to "release" more the next day. And most recently, they have started to reissue these limited designs. This completely destroys the whole point of limited editions, and is ripping off customers who paid their high prices which could only be justified by the limited factor, which was what they were pushing from day one. The excuse given is that the numbers were never fully manufactured, but allocated over several runs. Even if that was true, there's the obvious problem of deceiving your customers that stocks are running low, to entice them to make orders. And who actually believes that? It makes no sense to separate the designs into several runs given that they supposedly sell out fast. Not to mention the previous in-stock numbers already meet or exceed the quoted quantities. They clearly don't understand the concept of limited editions, you can't have everything be so ambiguous. Sell out means sell out. The owner Austin seems more interested in showing off his Cybertruck than giving a proper explanation to customers, simply blocking them from his social media pages when they bring up anything negative. Instead of doing the right thing and dropping the limited factor with new products, he's retroactively removing the limited status on old products while denying it. Looks like the wealth has gotten to him and he just wants to sell more product with minimal effort.

I am writing this due to SuperX false advertising some of their products as collectors editions limited to a very specific numbered run. In October of 2024 SuperX launched their Marvel Venom line. They advertised a an Oversized Pullover limited to only 250 units. Their site's FAQs also said that they DO NOT restock after products sell out. Their entire Venom line basically sold out. I was made aware that SuperX was doing to drop the same exact Venom gear on 5/9/25. They even had the Oversized Pullover still advertised to only 250 units. I contacted SuperX via email, Facebook and IG asking how can they justify misleading their customers. I was told that it wasn't a restock, they had left over merchandise and returns from their October drop. When I asked since the gear was already made will it ship immediately and they said No, because they were switching warehouses. ALL LIES When the gear dropped on 5/9 the Oversized Pullover, that were supposedly limited to 250, there were over 400 still available for presale and there was a 16 week wait for them to be made. When I exposed SuperX of the fraudulent lies I was blocked from all their social media. However I screenshot every correspondence. HORRIBLE UNTRUSTWORTHY COMPANY

I ordered a hoodie from their website and was sent two women's bathing suits (i am a man). Accidents Happen, but when I reached out multiple times to get this resolved, they ghosted me. I am now out over $100. I do not recommend ordering from this place.