This company sent me the wrong item. I went through the return process and I got charged again. I sent the return back as directed and was told the label expired and the return was rejected. Even though when I tracked the package it was delivered back to the company. So now I am charged twice and left with only one shirt. Support sucks for this company and they provide no real resolution. I am still waiting to hear back from them. I have pictures to prove it was returned but I cant post them here unfortunately.
SN
Samuel N.
Charged me $99 after I tried to cancel…
Charged me $99 after I tried to cancel before the trial ended.
Same founder as Outrank.so. Same playbook: no cancel button in the app, subscription stuck on "Canceling" for days, support unresponsive. I contacted them before the trial expired. Nothing.
On June 1 I was charged $99 anyway — on top of another $99 from Outrank.so, a different product by the same person.
This is not a coincidence. Two products, two trials, two charges, zero cancel buttons. That is a deliberate pattern.
Disputing both charges with my bank. Do not give this founder your card details.
LM
Lucretia M.
Lost in the sauce
I ordered items Jan 20th 2026. It's May 15 th. I have been given the run around every time I email them. It's always give it a few more days. I won't be ordering from them again.
JB
JL B.
I didn’t sign up but sure got the charge
I viewed the website yesterday and I did see that there would be a 15.00 charge if you signed up.
I did not sign up and found the 15.00 charge the next day on my bank statement which I will now need to dispute.
BEWARE
BV
B.V.
Purtroppo per recensire ho dovuto…
Purtroppo per recensire ho dovuto inserire la stella, nemmeno quella di meritano. Sono stata presa in giro. Ordine fatto! aspetto qualche giorno ma controllando no riuscivo a tracciare il pacco. Insospettita scrivo e con tutta calma, rispondono dicendo che il prodotto è esaurito.. quindi se non cercavo io, nessuno mi avrebbe mai avvisato? Così dico che devono rimborsare immediatamente e mi propongono un cambio di prodotto dello stesso importo, accetto e confermo il cambio.. da lì sono spariti!! Così mi decido di scrivergli di pugno dicendo che se non avessi ricevuto risposta entro le 24h avrei recensito negativamente tutti i social e dí aprire un disconoscimento con il processo di chargeback. Adesso attendo! I soldi ormai li ho persi, ma loro hanno acquisito una cliente fastidiosa perché oltre a commettere tutti i loro social si beccano una bella multa
SA
Sarah
Lack of communication during exchange, had to ask for a refund
I ordered two 2XL mens shorts. They fit more like a large from other companies. I usually wear XL in mens shorts.
I emailed and asked about an exchange for the bigger size. They said I could choose something else or I could wait to see if 3XL shorts were returned and I could do an exchange and the bigger size would be reserved in the system.
When the 3XL popped up, I did the exchange online, shipped the too small shorts back like instructed. Several days later, I look online and even though they received the shorts, nothing had been done. I emailed again and asked when the shorts would be shipped. They said the 3XL was out of stock and I could get a refund.
Currently waiting on a refund. I ordered in May, received in September which is fine, I preordered them and that was expected. The shorts are okay for the price.
Other companies automatically refund you if the exchange can’t go through for whatever reason or at least send an email that you need to communicate with them what you want to do next. There was no communication started on their end.
TF
T F.
Oredered items 4 &5 months ago with no arrival
I had ordered three different items in March and april. We are now in mid-august and the status on the orders have not changed. And requesting a full refund as the extreme delays are not acceptable. Do not recommend this company. If it's not a scam, they are likely a significantly understaffed or allow an extreme number of orders that they can keep up on.
ZH
Zen H.
Fake advertising of limited quantities
I made several purchases based on the promise of limited quantities for each design. But the whole thing got more and more fishy. First they say 999 for the design. But I add up the numbers for each size and they exceed 999. Some people say it's 999 for each size. Which isn't how it's worded on any of their promotional material, or on the site. But okay fine.
Then I observe the numbers jumping around each day, often increasing. It's like they display low numbers to draw purchases, only to "release" more the next day.
And most recently, they have started to reissue these limited designs. This completely destroys the whole point of limited editions, and is ripping off customers who paid their high prices which could only be justified by the limited factor, which was what they were pushing from day one. The excuse given is that the numbers were never fully manufactured, but allocated over several runs. Even if that was true, there's the obvious problem of deceiving your customers that stocks are running low, to entice them to make orders. And who actually believes that? It makes no sense to separate the designs into several runs given that they supposedly sell out fast. Not to mention the previous in-stock numbers already meet or exceed the quoted quantities. They clearly don't understand the concept of limited editions, you can't have everything be so ambiguous. Sell out means sell out.
The owner Austin seems more interested in showing off his Cybertruck than giving a proper explanation to customers, simply blocking them from his social media pages when they bring up anything negative. Instead of doing the right thing and dropping the limited factor with new products, he's retroactively removing the limited status on old products while denying it. Looks like the wealth has gotten to him and he just wants to sell more product with minimal effort.