Superior SeatingReviews of superiorseating.com

I would give a five star if the delivery company had been working with us instead of changing what they committed to and delivering at times that were not agreed upon.

Very pleased with our experience and the tables & chairs look great in our new cafe! Alexis was very nice, fun & helpful!

Ordered chairs, tabletops and bases. Chairs are great. Tabletops were the wrong color. Operations manager combative, unapologetic, and bothered by the situation. Sales team was understanding, but their operations guy did not care at all.

We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.

Great chairs!!

Chairs were way too small and when I asked about returning them it is a 30% restocking fee and I'm responsible for $275 in shipping fees. So the chairs were $700 - 30% - $275 = not worth it.

Great product quality and packaged very well (protected from shipping damage). Please allow enough time to unwrap your chairs when delivered.

Great company.... ordered chairs for my entire restaurant...came quickly, and I love them. Ordered two additional chairs and the shipping was as much as the chairs. Additionally my order was misplaced, but once I contacted the company, the problem was solved very quickly. Very professional, friendly staff. I would order from them again, and I recommend them to my friends in the business.