bolt accessReviews of superioraccess.com

My agency is trying out your service for 3 months in hope of having access to multiple markets. Most of what we have done so far has been in worker's comp. We've done a few deals, mostly because that's what we had come in. I do have a direct appointment with Texas Mutual. Mostly, I've found you require more than Texas Mutual does in terms of paperwork, the turnaround time is slow compared to our own experience with them, and that the commission is quite a bit less. While I doubt we will do much Texas Mutual business with you in the future, we will continue our pilot program and hopefully we'll find a fit somewhere else. My past experience with GA's and wholesale brokers in the past is that you require a lot of paperwork (a lot of which is unnecessary, IMHO, especially when you actually start working with the direct appointment), turnaround time is slow, and service is generally poor. Since you are asking that people pay a monthly fee for your service, not to mention the commission cut is often meager, I expect a lot more from a service such as yours. We'll see how it plays out in the next couple of months but I can't help but admit my skepticism.

Great except very limited on companies to write through for NM. Rates are comparable but not competitive. Response time through email takes awhile.

I like the site but the forms are difficult to acquire. The Commercial side needs to be improved. I do like that most of the customer service personal has been more than helpful.

Still getting used to the program.

The only thing that bother me the most is the turnaround time. I can't use superior access for any of my escrow accounts. That is my main business. Escrow company demands last minute policies with quick turnaround.

Simple endorsements are a pain to execute. I coach customers to call carriers direct instead of the delay and time consuming effort of the dashboard. Customer also make pricing request i.e. difference in cost of a $50 DED vs. $1000 DED. When on carrier sites you can let the consumer know immediately. It's several hours or a day through the dashboard. The good is I own my book of business.

Basically, I would send lot more business to Superior, if I had a better support. By support, I mean a beter understanding of underwriting and Sales support.

I understand the manpower behind to do the quotes. But at the same times, there should not be any membership.