Tracy S.
Who are you?
I don't even know anything about Superior Access except that I see their name on the application/policy when I receive them through our Bolt program. Very confusing.

bolt access is an online property and casualty insurance wholesaler powered by bolt, the world's largest property and casualty insurance exchange. Our SaaS (Software as a Service) insurtech platform enables agencies to access the markets they need in all 50 states.
bolt access (superioraccess.com) has 404 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tracy S.
I don't even know anything about Superior Access except that I see their name on the application/policy when I receive them through our Bolt program. Very confusing.
BMIA6��
I have had situations where we were given firm quotes only to have them pulled as they were not rated correctly. This is after presenting them to clients. Not a good situation.
Response from bolt accessFeb 15, 2016
Brenden - thank you for the feedback. We would like to get some additional detail surrounding this case to determine where things may have gone awry, and will contact you shortly to discuss.
Tomasa B.
I was originally told that there would be over 120 lines of business with almost 0 rejections. I have had problems with the commercial side and since had 2 rejections for no company placement. Not to mention, a long turn around time for notification.
Response from bolt accessSep 15, 2015
Hi Tomasa, Our commercial markets are broad, but it certainly helps to have a strong understanding of the areas where you can find success in your particular market. We're sorry to hear you haven;t found success yet, and will have a member of the team reach out to you in order to discuss how we can help. Thank you for the feedback, and for being a part of Superior Access!
Jason R.
Good- the representatives are always helpful, patient and tend to be knowledgeable. The system is fairly user friendly. Bad- The Customer Service Line closes at 6pm CST. Ugly- When I signed up, I was told quotes are generally processed within 24 hours. I'm currently waiting for a hard quote that I requested 7 days ago!!!!
Leandro F.
Please be advise that this company has a great systems ,however need to get contract with more carriers in New York per example (Interboro ,Kingstone,TSI, Etc....
Response from bolt accessJul 6, 2015
Hi Leandro, Thank you for taking the time to provide this feedback. We're happy to hear you're pleased with your experience with our systems, and will pass along your comments regarding markets in New York to the appropriate folks here so we can investigate ways to provide even broader options for you. Thanks for being a member of Superior Access!
Flori L.
the quoting part is easy I just think that a day later or more than 3 hours to respond to a quote is long and sometimes we tend to lose a customer due to the delay if response was faster maybe the productivity would be easier and faster
Response from bolt accessMar 26, 2015
Thank you for the feedback Flori. We are continuously looking at our processes to improve quality and turnaround time, so comments like this are always helpful. Please know that any time you have a customer with a short timeline, for example a closing later that day or the need for ID cards for their new vehicle while sitting at the dealership, you can certainly call us to expedite the submission. In the meantime, be on the lookout for even more improvement in our service!
PATRICK C.
I'm a small agency and I have access to GA's who can write policies in Harris County, TX. Why can't SA do the same? Regards, Patrick Craig
Response from bolt accessMar 9, 2015
Hello Patrick, Superior Access actually does have access to carriers who will write in Harris County. Your Area Sales Representative will be reaching out to you shortly to discuss what's available and see how we can help. Thank you for the opportunity to assist!
GEORGE L.
Not Sure. Very New with SAIS, did first multiple Quote (Auto & Home) Did not see any discounts for multi policy. Underwriter sent quote via email with no attachment. Went in the system and got the quote but only Auto & no home!!!!!!!!!!!!!!!!!! Called UW but were 3 minutes late as not realized that you are in Central Time and not Pacific. Will try again on Monday Sincerely
Response from bolt accessJan 26, 2015
Hello George, Hopefully this issue was resolved for you already, but we are reaching out to assist regardless. We are here to help and want to make sure your experience is outstanding!