SupercutsReviews of supercuts.com

I made 3 appointments with Terri. The first time when I show up she had problems with her mother. Ok, I understand-you have to take care of mom. The second “appointment “ was also a no show for Terri. Again, something with her Mother. Luckily for me there was someone there that cut my hair and did a good job. Not quite as good as Terri but very close. Then I call to make an appointment for 3/9/23 at 9:30 am. I spoke with Terri herself and made the appointment with Terri for 9:30 am. I show up and the place is closed!!! No one inside. I called the salon number and got no answer. I waited until 9:45 am before leaving. I did call Terri after I got home and asked why I had been stood up 3 times in a row. Terri responded with “Sorry about that.”? REALLY?!?!THEN HAD THE NERVE ASK IF I WANTED TO COME IN THAT AFTERNOON!!!!!! I TOLD HER THAT I WAS DONE WITH HER AND SUPERCUTS !!!! I guess that’s why there are so many negative reviews about this company. I have sent several emails to Supercuts since 3/9/23 and have yet to receive any response at all. If you are in Jacksonville, Florida DON’T GO TO TERRI AT SUPERCUTS!!!

Edward Scissorhand run amuck! Dena haggled 12" of mane. No wash, no style as requested. A whole 10-15 minutes of my life ... I can't regain! Humiliation ... to say the least! There's salons & chop shops! There's stylist, beauticians & barbers ... neither apply to Dena! Maybe a first grader's first experience with scissors! One Star is too much!

The person who cut my hair was absolutely worthless, she cut the top of my hair when I told her no, she used product without my permission, and she cut me with a blade so yes this was the worst place I have ever been. GO ANYWHERE BUT HERE, IF YOU GO HERE YOU ARE ASKING FOR A MOLE RAT CUT.

I went in for a trim. I asked if they had any toners for my hair. The lady I had didn’t know about toners, she asked the other lady. End all, I left with wet hair n paying $72? I got up charged for a color service? N I did purchase a product, but $72 for what was a $28 trim? N not even drying my hair...never again

My son, Grant went in for a haircut. He asked for a small trim. Instead they made him look like the dollar store version of Bruce Lee. I am beyond upset. I paid 20 bucks for this ugly haircut. When we got home he looked in the mirror and started crying. He didn’t want go to school cause he hated it so much. He has to go to a karate tournament today and tomorrow. DO BETTER!!!!

Yvette at the SuperCuts in Park Ridge hacked 6 inches off my hair in random places and 2 inches in other places. It has some spots that are 4 inches shorter than other places. I am tramatized. I look like garden sheers attacked me while I was sleeping. It is hidious. I specifically requested to have less than 1/4 inch, blunt cut, taken off the bottom. I specifically said NO layers. I specifically said I DO NOT want short hair. I said just barely take a little off the bottom, because I would rather come more frequently than have to wait a long time because too much is cut. My hair was long and all one length. Now it is way too short and very uneven. It is longer by my chin, and so very short by my right ear those pieces won't even reach my ponytail, and then longer in some parts of the back. There is like a very wierd triangle cut into the one side. Instead of acknowledging her error and apologizing she had the nerve to defend herself saying she thought this would look better. She did not listen. My hair is all gone. It will take many years to grow back. It looks terrible. Then she had the nerve to brag that she teaches other stylists. Someone needs to teach her so she won't continue to ruin peoples hair. It can't be fixed. Everytime I try to run my fingers through my hair, it's not there anymore. Everytime I look in the mirror. Everytime someone I know sees me and asks "What happened to your hair". I can't style it. It doesn't even all reach my hair tye to go up in a bun when I workout and dance. Pulling it all back with pins to hide the ends is all I can do. Please speak to her. She definitely was incapable of listening to me.

Absolutely awful. Ruined my daughter's beautiful hair. Asked for a few inches off and thinning a little of her long, curly, thick hair. Left her looking like a toddler who got a hold of the scissors. Beyond angry.

I went to Supercuts on Mendon Road. Never again I made an appointment. The lady doesn’t know how to follow instructions. I asked for an inverted bob and I don’t know what the hell I got. It wasn’t that the one side was crooked from the other side I had to tell her how to cut it, not what I wanted not happy. I need to find a hairdresser that knows how to cut hair and to to follow directions.