Marc L.
McMahon - Excellent Customer Service Skills
What can I say about the service that McMahon gives? First of all, I ordered my hydroponic grow tent on November 27th, and as of December 15th it showed that it was still processing. I called McMahon (not to complain), but as a concerned customer (hoping to get it by Christmas). He said that he would personally check on it (and he did) and would call me back with a status. It appeared that the holdup was that the order was awaiting a timer. He brought the packaging crew a timer that he had on hand and my shipment arrived a week later. Upon arrival, there were three items missing, I called him again, and told him what I was missing. He had me take pictures (as verifiable proof) and it was in the mail via UPS the same day. This is a guy who loves his job and loves making customers happy, as it shows by his outstanding service and communication skills. I will continue doing business with Super Closet, as this guy cannot go unnoticed. Thanks McMahon, you are awesome.




