SuperclosetReviews of supercloset.com

Response from SuperclosetMay 29, 2019

Thank you for the constructive feedback. We always appreciate the good and the bad, as the customer experience means everything to us. We are always striving to make each day even better than the last! We have shared your experience with our team, as well as our customer service department, and have taken corrective measures to ensure that this type of situation does not arise in the future. Again, we humbly apologize for any frustrations and inconvenience and are grateful for your patience, and for choosing SuperCloset.

Response from SuperclosetMay 29, 2019

Thank you for the constructive feedback. We always appreciate the good and the bad, as the customer experience means everything to us. We humbly apologize for any frustrations and inconvenience and thank you for choosing SuperCloset.

Response from SuperclosetMay 29, 2019

Thank you for the constructive feedback. We always appreciate the good and the bad, as the customer experience means everything to us. We are always striving to make each day even better than the last! Please know that every SuperCloset order includes lifetime customer grow support. If you have any questions about your equipment, we are available to answer any questions via phone or email between 8am-5pm M-F. Please give us a call at 877-476-9787 and we can address any questions or concerns you might have regarding your grow. We humbly apologize for any frustrations and inconvenience and are grateful for your patience, and for choosing SuperCloset.

Response from SuperclosetMay 29, 2019

Thank you for the constructive feedback. We always appreciate the good and the bad, as the customer experience means everything to us. We are always striving to make each day better than the last. Please know that every SuperCloset order includes lifetime customer grow support. If you have any questions about your equipment, we are available to answer any questions via phone or email between 8am-5pm M-F. Please give us a call at 877-476-9787 and we can address any questions or concerns you might have regarding your grow. We humbly apologize for any frustrations and inconvenience and are grateful for your patience, and for choosing SuperCloset.

Response from SuperclosetMay 29, 2019

Hi Debra, thank you for the constructive feedback. We always appreciate the good and the bad, as the customer experience means everything to us. We have shared your experience with our team, as well as our shipping department, and have taken corrective measures to ensure that this type of situation does not arise in the future. We are currently working on expanding our instructional materials to ensure situations like this do not come up in the future. Please know that every SuperCloset order includes lifetime customer grow support. If you have any questions about your equipment, we are available to answer any questions via phone or email between 8am-5pm M-F. Please give us a call at 877-476-9787 and we can address any questions or concerns you might have regarding your grow. We humbly apologize for any frustrations and inconvenience and are grateful for your patience, and for choosing SuperCloset.

Response from SuperclosetMay 29, 2019

Hi Hunter, thank you for the constructive feedback. We apologize for the issue with shipping, FedEx is absolutely supposed to contact all customers to arrange a delivery date, and should not allow anyone other than the customer to sign for the package. Again, we humbly apologize for any frustrations and inconvenience and are grateful for your patience, and for choosing SuperCloset.