SuperclosetReviews of supercloset.com

All packages were well received, I ordered the germination package and CFL Cool light on top of the Super cabinet. After setting up and reaching the final step to power on the cabinet, I noticed a lot of light coming through the perimeter of the door, specifically from the top of the door and hinge side of the door. Upon further inspection I noticed the door is loose on the hinges, like the door can slide up and down and 1/4 of an inch, causing a lot of light the leak, I’m worried about the level of discretion from light and aroma leaking. The plastic tubes for the electrical cables will have to be stuffed with some fabric or sealed to also conceal aroma. I’ll have to work and see what solutions I can come up with for the door issue. Aside from that, I’m excited to get started.

I had ordered a 4x4 grow tent! instead of 10 days it was 30. I was very understanding about this. Recieved product- excellent. i ordered another Gorilla tent but on mistake it was 3x3shorty. I didn't even take out of the box. I wanted the 4x4. Restocking fee of $39. The 3x3 was more expensive than the 4x4. About $29. I was hoping to exchange the product and just call it even. Answer- NO! I'm not going to send it back and pay $40 for a restocking fee. I am a repeat customer and have been treated poorly. Researching other grow tents.

ORIGINAL review — ONE star My order was shipped to my billing address instead of the shipping address I provided, despite my making two attempts to correct it before the order was shipped. While the company redirected the order and the logistics manager was polite and responsive, the company’s sales manager did not acknowledge — much less respond to — a message I sent directly to him. I hope the product and after-purchase support is better than the ordering and fulfillment process. I will update my review after my order is delivered this week and after I begin using the closet. UPDATED review — Three stars, one star short for the initial shipping fiasco, and another for not warning about possible CO2 poisoning. After my shipment was redirected to the correct address, my experience with Supercloset has been great. Setting up my Super Star cabinet was a breeze (the instructional video is fantastic!), and I was up and running within 3 hours for all but the add-ons. I’m germinating my first seeds in the Super Cloner at the moment, so it’s early days, but all’s well at the moment. As other reviewers have observed, McMahon is a great addition to the customer service team. In fact, there now actually is customer service! He responded to a message over the weekend and went out of his way to recover from the inadequate service I received before he was hired. Advice for newbies like me: My only regret now was buying the Stealth Reverse Osmosis filter, BlueLab monitor and CO2 regulator from Supercloset. I paid $316 extra for the three items compared with prices on Amazon. And for $120 more, I could have gotten a WiFi-enabled BlueLab monitor through Amazon, instead of the older model I bought through Supercloset, and still saved money. My CO2 regulator purchase through Supercloset is particularly frustrating. After setting things up, I realized I needed a CO2 controller and monitor to avoid over applying CO2, which is TOXIC to humans at high levels and also wastes CO2. That put me out an extra $200, though I would have needed the monitor/controller regardless of where I purchased it. I wish Supercloset’s product description indicated a monitor was required (recommended) for indoor use to avoid CO2 waste and possible poisoning. Here’s why a monitor/controller is needed to turn the CO2 regulator on and off; search for “Dangers of CO2: What you need to know” on co2meter(dot)com. (Trustpilot does not permit links.) So, for the total same amount, I could have ordered from Supercloset the cabinet kit and from Amazon the RO water filter, WiFi BlueLab monitor and the CO2 monitor/controller I didn’t realize I needed for a safe indoor installation. Unfortunately, I didn’t realize it until I had the cabinet and filter set up and began putting the CO2 system together. BOTTOM LINE: While I’m disappointed for overpaying for old-model or incomplete add-ons, I can justify it for the combination of quality, convenience and (eventual) solid customer service. I’m willing to pay a premium for (mostly) one-stop shopping, education and the high-quality build of the cabinet and components Supercloset provides (I’m the type of sucker businesses want as customers, I guess).

It's an ok System the box could be a tad bigger, and filter system could be quieter. The place where you put the cords through could be better it leaks air and light, and they fall out if you move it at all. It was package good when it arrived. But the instructions are terrible, and they are not up to date with the system, and I have to print them out instead of them being in the uint. Which for the cost of the order you could at least put in paper instructions. That's about all, for now, I don't have a grow finished yet to tell how that part of the system works.

The temperature of main grow light is making the cabinet to hot. Its running 88 degrees. Even with the a.c. running at 70 degrees in that closed room. I'm afraid my plants are going to die. Other wise the set up is great. Everything came intact no leaks and nothing broken. Any help is appreciated

Received the items in a shorter time than the quoted 3 or 4 weeks. Shipping was expensive and the pricing of their packages float so be careful when you buy. Wait for a good sale. Timers failed out of the box and had to be replaced. Nutrients were a mini-bottle sample pack and had to be replaced. The TDS meter was cheap and not accurate and had to be replaced. The lights and tent were excellent. The other items, thermometer, straps, hangers, beads, pots, net, motor, filter, hydro kit were of OK to good quality. This is a good way to get started but you will likely want to replace much of what you purchased after you figure out how to get growing.

Incredible idea and everything worked great but the price is far too expensive for the QUALITY of everything excluding the Kind LED light. The locker is cheap, flimsy and a joke in my opinion. Save your money, buy your own locker/cabinet, your own lights and equipment.