SuperBiizReviews of superbiiz.com

I received my product in a timely manor with no damage and everything worked perfectly right out of the box. For a first time buyer I was very satisfied with my purchase

Received a DOA motherboard but the customer service was great. My other products came in a timely manner so overall I'm pleased.

Well I ordered a processor from superbiiz the other day and after five minutes I wanted to cancel the order. They said to click the cancel button but there was none. I decided to just wait for the package to arrive then send it back. No biggie. I receive the package and I ask for a RMA form. No response from superBiiz for a week. I email them. After another 5 or 6 days they tell me to fill out another RMA form. I do. I send it to them and 5 days later they say send the box. It gets worse. SuperBiiz now says they have a fee for the “restocking fee” which is only like 10% or 20% (I believe, don’t quote me on that) of the original purchase. But out of an expensive processor, that’s a lot of money. Now before I ordered, there was no warning of any kind that there is a return fee. I was unwilling to deal with this company anymore so I just took the fee and walked away. Sadly, this is a big company in this industry. If you can buy somewhere else, I highly encourage it. Very disappointed.

Simple and quick. I had no issues thus far from you guys. Thanks for doing a good job.

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

worked really well fast delivery not much of anything complaint wise

Shipment arrived as expected.

Received a bad motherboard. Returned the motherboard. Didn't acknowledge receipt of the motherboard. Had to call customer service to find out that they sent the motherboard to the manufacturer for repair or replacement and they did not expect to get it back for two weeks at the earliest plus another week before I got it back. Unacceptable wait time. Thankfully I have another computer or I'd be livid. Guess Amazon has spoiled me with their return and replace policy. Will not be using this outfit again!!!!