Anthony R.
Loooonnnngggggg shipping time
Decent product, but shipping time was ridiculously long.

SuperBiiz offers the BEST deals on all computer parts, PC components, laptop computers, computer accessories, electronics, networking, and more!
SuperBiiz (superbiiz.com) has 618 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
Showing 19 reviews with 3 stars · Clear filters
Anthony R.
Decent product, but shipping time was ridiculously long.
Anonymous
If there are problem with an order they will take care of you. I have had 1 problem with exactly 1 order in the past 5 to 7 years that I have bought from Superbiiz. Their website can be frustrating to use at times when it comes to sorting items. The "up side" to their web site is the fact they have not loaded up their website with videos and "fancy web effects" like another well-known "super sized" e-tailer in the southern part of California. I like the fact that I can find "prosumer" and "business class" hardware on this site that is hard to find at the larger e-tailers. The "down side" to the selection at Superbiiz is "out of stock" issues. Superbiiz prices are not the best you can find on the Internet, but the prices I pay are not overpriced either. Superbiiz email communications of sales and specials is not as good as it could be. These emails seem like little more than a prodding tot he consumer to check out the website for details. So I think Superbiiz has "room for improvement" while I also think they have a place in online e-tailing due to their product selections.
Jason H.
It's annoying to have to make an account to order something. Also the website doesn't look very good.
Response from SuperBiizJun 25, 2018
Thank you for shopping with us! We understand creating an account can be a hassle, so we've made the process as simple as possible, with the goal of providing customers an easy way to track their orders, access their order history, and manage their product reviews. We also value our customers' opinions about how the website looks. We look forward to serving you again in the future.
Mike
Shipping took for ever and the item wasn't protected properly.
RAYMOND
Good price,delivery was good, but 3 stars because cpu socket - some were bent.was able to fix.but they should check this before shipping.
Lance B.
Received a bad motherboard. Returned the motherboard. Didn't acknowledge receipt of the motherboard. Had to call customer service to find out that they sent the motherboard to the manufacturer for repair or replacement and they did not expect to get it back for two weeks at the earliest plus another week before I got it back. Unacceptable wait time. Thankfully I have another computer or I'd be livid. Guess Amazon has spoiled me with their return and replace policy. Will not be using this outfit again!!!!
Response from SuperBiizOct 27, 2017
We’re sorry to hear about your RMA experience. We understand the RMA process can be especially long since we have to work alongside the manufacturer’s schedule (in this case, ASRock). We have notified all corresponding parties in our company about your troubles. Should you have any further questions, please do not hesitate to contact our customer support team. They are available Mon-Fri, 9AM-5PM PST by phone (1-866-931-2075) or email ([email protected]). Thank you.
no N.
takes a very long time for items to restock.
Response from SuperBiizAug 15, 2017
We're very sorry to hear you are not satisfied with our restocking times. The i5-7600 processor we shipped to you on this order was available and shipped out to you the day after we received your order. Was there a different item were you looking for? We hope the rest of your shopping experience went smoothly and look forward to your next order!
Jeremy A.
Delivery of the product takes obnoxiously long.