SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Great
818 approved reviews, newest moderated first
The B.
Had an issue with my Flip 7 case, the front cover had cracked. I emailed Supe and got a response within the day. They asked for proof of purchase. I sent... the following day, a new case was shipped to me. Can't ask for better customer service. Thanks!!
Response from SUPCASEJun 2, 2026
Really appreciate this. Issues can happen from time to time, so we're glad the process was smooth and hassle-free for you.
Bob M.
Very friendly prompt service understanding
Response from SUPCASEJun 2, 2026
Thanks, Bob. Really glad to hear that.
Chris R.
It was my first purchase of this company and I was a little skeptical since everything was on Amazon. It was to my great surprise customer service responded within 2 days and had everything settled by the 4th day. Not only has the Flip7 phone case been impressive their customer service behind it has been just as great.
Response from SUPCASEJun 1, 2026
Hi, Thanks for giving us a shot. It's always nice when a first purchase ends up being a pleasant surprise.😊
Allan
The shell on my case cracked and the stand had broken. I called, sent photos of damage, and was promptly sent a new case! I really appreciate a company that stands behind their products and honors their warranties. I will always use Supcase for my devices!!
Response from SUPCASEJun 1, 2026
Thanks, Allan. Sorry to hear the original case didn't hold up, but I'm glad we were able to make things right. Your trust and continued support mean a lot to us.
GJ
Case is great! Customer service is awesome
Response from SUPCASEJun 1, 2026
Appreciate that — glad everything’s been working out well for you.
customer
The clip broke at the hinge and the folding piece you can use as a stand no longer stayed clipped in it's storage. The biggest problem is I thought I had unlimited replacement. But I found out to late. That they only replace the case once. This happened less then 6 months after I bought the case. At least my Otter Box case on my previous phone lasted over 6 years before it broke.
Response from SUPCASEJun 1, 2026
Thanks for the honest feedback. I can understand why this was disappointing, especially with the holster and stand failing so soon and the warranty coverage not matching what you expected. We appreciate you taking the time to share your experience.
Daniel B.
Very pleasant to work with.
Response from SUPCASEMay 29, 2026
Nice to hear that 👍
Clarence L.
Customer service was excellent. The product is off the charts. The quality exceeded my expectations.
Response from SUPCASEJun 1, 2026
Love this 🙏 That’s always a great feeling when it turns out even better than expected.