SUPCASEReviews of supcase.com

4.8818 reviews
Computers & Phones
5770 SHILOH RD STE 100, ALPHARETTA, Georgia

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SUPCASE

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About SUPCASE

SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.

SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: supcase.com
Website: supcase.com
Category: Computers & Phones
Location: ALPHARETTA, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SUPCASE reviews

818 approved reviews, newest moderated first

CapeCustomer
Sep 8, 2026
Excellent Customer Service
Customer service promptly addressed my issue and sent me a new case
Response from SUPCASESep 9, 2026
Thank you for your feedback. We’re glad our team resolved your issue quickly and got your new case to you.
Richard
Sep 8, 2026
Great product
Great case fill like my cell phone is safe in this case
Response from SUPCASESep 9, 2026
Thank you for your feedback. We’re glad our case gives you peace of mind and keeps your phone well protected.
Rick B.
Sep 8, 2026
Must go to the website directly.
I bought the case through Amazon. But had to go directly to the website to file a claim. Once I filed the claim Supcase was great.👍 I would have given 5 stars, but had a hard time finding how to file a warranty claim. Only when going directly to the website did I see how to file the claim.
Response from SUPCASESep 8, 2026
Thank you for your honest feedback. We’re glad our warranty team could assist you smoothly after you submitted your claim on our official website. We fully understand your point that it was not easy to locate the warranty filing path for Amazon‑purchased orders. Your suggestion is very valuable, and we will pass this feedback to our team to make the claim information easier for marketplace buyers to find.
george G.
Sep 8, 2026
Supcase & Comiany are Legit.
Honestly when I bought the Supcase, I figured if it broke I would just get a new one. Most of theee companies have a “warranty”. Well I had an issue, figured what the heck I’ll try the warranty. Sure enough they replied. I had to do something pretty simple, I complied and replied. Then they said the replacement part would be on its way. And it was! Really remarkable service.
Response from SUPCASESep 8, 2026
Thank you for sharing your genuine experience. It’s great that you decided to give our warranty a try, and we’re happy the whole process turned out straightforward for you. We aim to honor our warranty commitment and deliver reliable support when customers run into product issues. Your positive experience means a great deal to our team.
Mp
Sep 8, 2026
Quick and easy
Quick and easy
Response from SUPCASESep 8, 2026
Thank you for your feedback. We’re glad everything went quickly and smoothly for you.
Joel
Sep 8, 2026
Supcase is genuinely the best!
Supcase is genuinely the best! The cases are pretty strong but what makes them stand out is their customer service. About 1.75 years into owning my first Supcase, unfortunately the case had ripped by the edge. I contacted their customer service who was very understanding and quickly got me a replacement. Their customer service is top notch and sets an example for others to follow.
Response from SUPCASESep 8, 2026
Thank you for your heartfelt review. We’re glad our tough cases have served you well, and we truly appreciate your kind words about our customer support. We were happy to assist you when your case edge got ripped after long‑term use. It means a lot that our service could leave such a positive impression, and we will keep striving to maintain that high standard.
Brett S.
Sep 8, 2026
Case is great so fare ,feel good in the…
Case is great so fare ,feel good in the hand ,not slippery like some ,
Response from SUPCASESep 8, 2026
Thank you for your feedback. We’re happy to hear the case feels comfortable and grippy in your hands, much better than slippery alternatives. We hope it continues to perform well for you.
Jason
Sep 8, 2026
Helpful customer service
Got a response quickly and my problem was resolved with barely any questions
Response from SUPCASESep 8, 2026
Thank you for your feedback. We’re pleased we could respond fast and resolve your issue with minimal hassle. It’s our goal to keep the whole experience straightforward for our customers.

SUPCASEReviews of supcase.com

About SUPCASE

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SUPCASEReviews of supcase.com

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Excellent Customer Service

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Supcase & Comiany are Legit.

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About SUPCASE

About these reviews

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Excellent Customer Service

Great product

Must go to the website directly.

Supcase & Comiany are Legit.

Quick and easy

Supcase is genuinely the best!

Case is great so fare ,feel good in the…

Helpful customer service