Paul
Great service and Wes personally sent…
Great service and Wes personally sent me updates. Highly recommend Sun Valley Saunas
Response from Sun Valley SaunasDec 20, 2021
Thanks so much Paul!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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388 approved reviews, newest moderated first
Paul
Great service and Wes personally sent me updates. Highly recommend Sun Valley Saunas
Response from Sun Valley SaunasDec 20, 2021
Thanks so much Paul!
Alexa M.
I have to say that the Sauna we purchase is high quality and just wonderful. It was very easy to assemble. The person we hired actually showed us how to take it apart if we ever needed to move it. Sun valley customer service is amazing. Any issue we had with regards to shipping they were able to help and we always available. I would totally recommend them.
Response from Sun Valley SaunasDec 17, 2021
Thanks so much, Alexa! So happy to hear you're enjoying the sauna!
FishersNole
THIS is an outstanding purchase! My wife and I love it. It was a relative snap to assemble but there are some better steps to take than the instructions provide. I’ll talk to Sun Valley Saunas owner, Wes, and see how to share them. Otherwise, please contact me and I’ll share the insights. The sauna and its electronics work exceptionally well. The relaxation is “comprehensive” and we are pleased to highly recommend the unit, Wes, and Sun Valley Spas without reservation.
Response from Sun Valley SaunasDec 15, 2021
El - thanks so much for your review and I'm really happy to hear you're enjoying the sauna! Look forward to talking to you about some installation tips. Thanks again!
Alan M.
Great sauna with near zero EMF. I used a meter to verify. Only one panel registered 1uG while the others were less.
Response from Sun Valley SaunasDec 7, 2021
Glad you're enjoying it, Alan! And thanks for verifying the EMF rating! Wes
Mike
Easy delivery. Assembled without complication. Was able to do by myself in 1 1/2 hours. Very nice looking unit with lights and Bluetooth. Heated up in about 25 minutes. Feels great! Not a 2 person sauna. Overall very Happy!
Response from Sun Valley SaunasDec 4, 2021
Mike - glad you're enjoying the sauna!
Sylvia B.
I thought I had already written a review. So far so good. Everything appears to be working as promoted with the exception of the plugin which I changed out myself and have been enjoying the full benefits. Thanks Sun Valley
Response from Sun Valley SaunasDec 2, 2021
Sylvia - happy to hear you're enjoying your sauna!
JACOB P.
Your suana works great but I think you all should preassemble your out door Saunas before shipping out we had to customize the roof cuze it did not line up or fit together right and I wish you all would label your screws so you know witch ones spouse to go that way if costumers that don’t have skill might drill threw the building. I also wish you had little better directions to
Response from Sun Valley SaunasNov 24, 2021
Hi Jacob - I'm glad to hear the sauna is working well and sorry you had some issues putting it together. In the future we do have a support team here who is more than happy to assist with any assembly issues. Also, the sauna you ordered comes with a 7 year warranty so if you have any issues with parts in the future let us know and we will replace them free of charge. Thanks again for your order and hope you enjoy your sauna!
Lynn, W.
My sauna turned out nice when it was all said and done. Although the unit was not difficult to construct, actually pretty darn easy the directions were poor , vague and mostly pictures (not so good) The unit is not of super quality but equal to its price. I recommend this purchase
Response from Sun Valley SaunasNov 13, 2021
Lynn - Glad you're enjoying your sauna and I'm sorry the directions were so vague. I will relay that information to the manufacturer and hopefully we can get some more detailed instructions soon. Also, the sauna you ordered does come with a seven year warranty, so if you have any issues with it please let us know and we'll get it taken care of at no additional charge to you. Thank you again for your order!