SuntanningstoreReviews of suntanningstore.com

this order was great. there was an issue with the shipper (NOT suntanningstore.com), and the problem was quickly resolved. many thanks for great service!

I ordered some bulbs for my tanning bed and I got an email from Amanda stating there was a better way to get my bulbs making them more cost effective. She wasted no time reaching out and helping me and most companies wouldn’t bother to do that. 10/10 recommend and Amanda is simply wonderful.

As someone completely clueless about my tanning bed these guys made it super easy to find what I needed & shipped quickly too! 24 bulbs packaged PERFECTLY for the trip, not a scratch!

BEST CUSTOMER SERVICE & PRICING & PRODUCTS! June you are truly a gem! 💎 I called and you helped me order last minute because I was in a bind. In addition, I left a message and you called me back in less than 10 minutes. Today, I called again and you helped me again within minutes! As a business owner for over 15+ years, I truly appreciate your service and working with this company. I won’t ever need to look for any products or machines from anyone else as I believe in giving my money to companies and people such as THE TANNING STORE! June, you need a BIG RAISE! Oxox Kelly

Customer service was outstanding, Amanda guided me through the process of what I needed for my particular bed.

Absolutely horrific experience. Ordered a lay down 110v sun tanning bed and a tanning canopy. The canopy was shipped about two weeks after purchase. Suntanningstore.com reached out to an installer (he only installs pool tables and had no idea why the company asked him) and delivery details were confirmed. However, the company then FIRED THE INSTALLER WITHOUT TELLING HIM and he found out from me! They hired a different installer after my canopy was picked up and never even told him. Disgusting that you would put that responsibility on a customer. This proved to be the most professional part of the purchase. The bed has been a multi thousand dollar mess and mistake. It was delayed for weeks with no reason given and that ended up going to a different installer, who then picked up a 220v bed when I ordered 110v so I can use it in my house. Instead of sending me what I asked for, they offered to have an electrician come out and rewire a breaker for a bed I can’t use. My home is a rental right now so rewiring is out of the question and that is precisely why I ordered a 110v. Amanda has given me any and every excuse instead of rectifying the situation, I’ve now started a claim with the bank to get my money back and send my business elsewhere and the several thousand I tried to spend here. Save yourself the trouble and find a good company.

Suntanningstore.com is a fantastic, efficient, and easily accessible store for all your phototherapy needs. I ordered the Radiance 9000 lamps to outfit a functional standup unit for my apartment. Amanda has been incredibly responsive to my inquires for customer support. The lamps came VERY fast and while one lamp was shattered upon delivery, it was promptly replaced in a few days. I cannot wait to try more lamps from them in the future. I highly recommend acquiring lamps and products from suntanningstore.com!

I highly, highly recommend this company! I reached out to so many others, but they all wanted to call me—and I wasn’t ready to buy yet. I just wanted to chat through messages. These guys answered every question I had, from the bed to the setup, without any pressure. I won’t be purchasing until July, but when I do, I’m getting everything from them. They went above and beyond, no call needed—just perfect!