SunStrong ManagementSunStrong Management is an operations and asset management company that sits between asset owners – the capital partners committed to investing in sustainable energy – and the real world, where infrastructure systems need servicing and customers need support.We are a team of industry veterans who stepped up to keep abandoned residential solar systems online, productive, and delivering electricity to millions across the country. We work every day to support our customers and make sure they continue benefiting from the good decision they made to invest in affordable solar energy.While we got our start in stranded solar systems, SunStrong has grown into a full-scale asset management enterprise with a portfolio makeup ranging from a single EV charger to a 100+ MW power plant. We currently support seven asset classes and are rapidly expanding the amount and types of infrastructure projects and sites that we support.
SunStrong Management (sunstrongmanagement.com) has 23 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
23 approved reviews, newest moderated first
Humberto L.
Have not used VPP lately. To many issues with Puerto Rico power grid.
Response from SunStrong ManagementOct 6, 2026
Hi Humberto, thank you for taking the time to leave a review. With over 50,000 homes now enrolled across our VPP programs, customers like you play an important part in helping reduce strain on the grid during peak demand. We appreciate your participation and are grateful to have you as part of the SunStrong community.
ARLENE V.
I am very pleased with the serviles provided and also with the reward benefits I receive, thank you Sunstrong.
Response from SunStrong ManagementOct 6, 2026
We really appreciate you taking the time to write this! Your participation is part of what made 2025 such a strong year — nearly $3 million was paid out to customers for exactly this kind of support. Thanks for being part of the SunStrong community, Arlene.
Santos Perdomo/Ana D R.
So far the service and attentions received were as expected.
Response from SunStrong ManagementOct 6, 2026
Thank you, Santos and Ana, for sharing your feedback and for the five-star review! We’re glad to hear the service and attention you’ve received have met your expectations. Every dispatch event helps reduce strain on the grid during peak demand, and it’s customers like you who make that possible. We’re grateful to have you as part of the SunStrong community!
MARIO G M.
Well, you earn some cash, you help your community, specially in Puerto Rico and is as simple as set and forget. Just a great program.
Response from SunStrong ManagementOct 6, 2026
We really appreciate you taking the time to write this! Your participation is part of what made 2025 such a strong year — nearly $3 million was paid out to customers for exactly this kind of support. Thanks for being part of the SunStrong community, Mario.
Ismael R.
$14.14 in one whole year, this is business but not for me
Response from SunStrong ManagementSep 22, 2026
Hi Ismael, thank you for sharing your feedback. Should you need assistance with any account-specific concerns, please feel free to reach us at [email protected] or submit a request through our self-service online form: https://sunstrongmanagement.com/customer-service-inquiry/
Marco T.
I was surprised to learn that SunStrong Management charges $99/year just to monitor solar panels I already own. This isn't a repair fee or a maintenance visit — it's a recurring charge simply to access monitoring data for equipment that is mine. Many solar monitoring platforms are included at no extra cost or built into the original purchase price, since the whole point of going solar is to save money over time. An annual fee just to "watch" my own system feels like an unnecessary added cost that chips away at those savings. I'd encourage anyone considering solar to ask upfront about ongoing monitoring fees before signing anything, and to factor this into the total cost when comparing SunStrong Management to other providers.
Response from SunStrong ManagementSep 16, 2026
Hi Marco, thank you for sharing your feedback. We understand your concern regarding the cost of the SunStrong Connect Premium subscription. SunStrong Connect offers both a free and Premium tier, giving customers the option to choose the level of monitoring that best fits their needs. The Premium subscription provides additional system information, including more detailed performance reporting and historical data. As the costs associated with maintaining and storing this level of detailed monitoring data continue to increase, the optional subscription allows us to continue offering these Premium features while maintaining a free version for customers who prefer monitoring with less detail. The free version still provides system monitoring and is available to customers with cash-owned systems, so a Premium subscription is not required to access monitoring through SunStrong Connect. For any app-specific questions or concerns, you can also contact our App Support team directly at [email protected]. We appreciate you taking the time to share your feedback and hope this helps clarify the monitoring options available.
Patricia
I am adding my previous review here because consumers should be aware of what they could be getting into. ------------------------------------------------ There is a total lack of service and breach of maintenance terms by SunStrong. My system is showing an issue with a microinverter and despite multiple communications, the company has failed to schedule a technician. Instead they keep emailing me to tell me my system is producing even though it is not producing to capacity. I would know, as I have had this system for almost three years. Because SunStrong controls the system infrastructure/lease agreement, they are contractually obligated to maintain this equipment. I will update this review if SunStrong contacts me with a concrete date for a certified technician to visit my home and review the system. Until then, expect zero communication or service if your equipment fails. UPDATE 8/27/2026: My system was fixed by the local sales company I originally signed the contract with. In order to get things moving, I had to file a formal complaint against the sales company and SunStrong Management with the consumer rights and protection agency in my area. SunStrong seems to be unaware that those consumer complaints can cost them and can also prevent them from doing business in my area. The local sales company knows this which is why they stepped up and honored the contract. I recommend filing complaints in your area if SunStrong is not being responsive. I also recommend filing a complaint with the FTC. This company should be formally investigated.
Response from SunStrong ManagementSep 10, 2026
Hi Patricia, we regret this experience you have had and want to get to the bottom of it. Because we take privacy seriously, we have sent a private request via Trustpilot to gather your account details securely so we can resolve this directly. You can also reach our data team at [email protected].