sunriseslots.comReviews of sunriseslots.com

Everyone who has something negative to say you are absolutely right we should file a mass lawsuit they will owe you an will not payout then you have to make a deposit before they will even accept the withdrawal request and promise to give it back with withdrawal and they never pay you and now they have taken their site down and I am pissed off

This company I horrible with payouts this is the second time I am having a issue with them. Second time make withdrawal hmmm?? First withdrawal I made off there welcome promotion eventually got the withdrawal but boy there were hoops. They did not want to pay out the $100 min/max withdrawal. They got off gavey it should've been $1000 they my winnings from $2000 too $100 once the play through went threw with any notification and while in the middle of a game so keep an eye out you winnings when playing through play through because u went from 2000 to 100 played down 50 before I realized what happened. After that played for a while tried to cash out informed of 100min cash out. So my balance went from $2000 to the $100 max withdrawal so cupon should be canceled but I got to get back to $100. Big hit went to 1500 played 500 back thought hahahaha sthey should have cashed out the 80. After making verification deposit and withdrawal request for the $1000 withdrawal finally approved for $100 and five days later bitcoin deposit hit my crypto wallet. This time very similar but now have deposited a few time taking advantage of the deposit and get 10 days of freespins on the house promotions they offer from time to time idk why almost impossible to make it through the 40x play through may be higher but at min 40x and have a min/max withdrawal of $100. But hahaha nailed it got to cash out and withdrawal denied because consecutive free chips redeemed. WTH wait a min. Umm first of all free chip was free spins. Second what the point of offering 10 days of free spins. So definitely do not put any money in this casino. Read there terms and conditions is what they told me. Yeah they basically don't plan on paying anyone withdrawal request.

They don't pay out. They will lie to you about it for weeks just as they have with me. They are an unlicensed casino based out of California and if you have a complaint about the casino, you should take it up with the department of justice in California. If enough of us file these complaints they will be liable for felony charges and be put in prison. Do NOT play at this casino. They will steal your money.

Overall horrible website. I have used tens of casino websites and this finishes at the bottom of the list. After playing with multiple deposits, I had done the math and the RTP (return to player) for my account which was considered VIP level 1, was around 30-40%. Most slots that I had played are advertised as a 90% and higher RTP. I know the house wins every time but this wasn't even fun to play. We are talking thousands of spins with little to no bonuses. As far as customer service goes, I had tried to cancel my account more than 6 times and had never gotten an email back to even question why. Glad to leave now as they installed a live chat and I am cancelling my account as we speak. Hate to see it but I'll go play somewhere else.

First of all Why do I have to pay 10 dollars to get my money "paid out!" ?!? - one cannot help but to think that is the way they make money Never Give winnings but make money on people trying to get a pay out. I won $600, but it somehow quickly reduced to $150 on the slot machines. Initially, it appeared as if someone had stolen from me. Nonetheless, I attempted to cash out the remaining $150, but I could only withdraw $70. They informed me that it would take 7 to 10 working days, which made me question the reviews claiming they received their money in 5 days with no issues. Interestingly, everyone who hasn't given this fraudulent company a 1-star rating seems to have had nothing but positive experiences. It's almost too perfect to be true. Something doesn't add up in the five-star reviews, and I've been waiting for about 20 days with no progress. My $70 hasn't shown up, and the company hasn't responded to my emails. What further erodes their credibility is the fact that 5 out of 10 times I attempted to log in, their services were unavailable in my country. This is an issue I've never encountered in any other gambling situation. It leaves me wondering where my $500, which I also won, suddenly disappeared to. Now, I'm left with $70 that has yet to materialize.

I played free spins and won $370 I was denied my cash out …my best advice don’t waste your time AND DEFINITELY DO NOT DEPOSIT MONEY !

I was denied a redemption on no deposit bonus, because I didn't make a deposit. Make it make sense..... no deposit bonus spin, can redeem up to $100 but denied for not making a deposit. Which it's not my first time playing and I have previously made deposits. I was sent an email with the free spins as a promotion so when I do and win I'm denied. Make it make sense

Never had a problem until now. I tryed withdrawal my winnings but been getting the run around.First day was 8/28/23 .ok 7 to 10 working days.Checked after them days,they said was approved 9/15/23,I asked if it would be the 20th of September,was told yes,waited didn’t see nothing.so checked 9/22/23.they said they need all this information again and it will have to be escalated.checked again 9/29/23.now was told they can’t send me the money because them people went home and don’t work on the weekend.so I waited till 10/2/23 and been checking everyday,been told everyday they have to escalate it.This is so pitiful!!!!!!