Sunlighten, Inc.Reviews of sunlighten.com

Response from Sunlighten, Inc.Nov 13, 2025

Thank you, Mike! We're so glad you're enjoying your mPulse. We’d love to help with the temperature and lighting concerns — our team will reach out to assist you with a seal and replacement part options to ensure everything’s perfect. Thank you for bringing this to our attention, and look forward to connecting soon. We appreciate you choosing Sunlighten!

Response from Sunlighten, Inc.Nov 13, 2025

Thank you for the thoughtful feedback! We’re glad you’re enjoying your mPulse and its features, and we truly appreciate your input on the tablet and panel sizing — it helps us continue improving. We are here if you have any questions along your wellness journey. We're grateful you chose Sunlighten!

Response from Sunlighten, Inc.Nov 13, 2025

Thank you for your review, Hilario! We’re thrilled to hear your representative provided such knowledgeable and efficient service. Don't hesitate to reach out if we can help along your wellness journey. We’re grateful you chose Sunlighten!

Response from Sunlighten, Inc.Oct 27, 2025

Mmckenzie, thank you so much for sharing your experience and for recognizing our team's great support! We’re thrilled to hear Cookie was able to get your replacement screen to you quickly and followed through to make sure everything arrived smoothly. We truly appreciate your feedback about the assembly and will share that insight with our team as we’re always looking for ways to improve. It sounds like your sauna is already becoming a nice part of your lifestyle, which makes us so happy to hear. If friends or family are curious about your experience, we’d love for you to share it through our referral program at www.sunlighten.com/referral. Thanks again for being part of the Sunlighten family, and please reach out if you ever need anything.

Response from Sunlighten, Inc.Oct 27, 2025

Randy, thank you for taking the time to leave a review! We’re glad to hear you’re enjoying your sauna and that it’s working well for you. We appreciate your feedback on the warm-up time. If you ever feel your sauna isn’t heating as expected, we’re happy to help troubleshoot. Factors like sauna size, placement, and room temperature can affect how quickly it reaches your desired setting, but the great news is that infrared begins working with your body as soon as it’s on, so you can start enjoying the benefits right away. We’re here if you have any questions or want tips on getting the most out of your sauna. Our wonderful community of sauna owners also shares lots of helpful tips and tricks, we welcome you to join our Facebook group if you haven’t yet: https://www.facebook.com/share/g/18zhyEYTbo/ We hope your sauna continues to be a relaxing and rejuvenating part of your wellness routine. And if anyone in your circle is curious about your setup, you can share your experience through our referral program at www.sunlighten.com/referral. Happy saunaing, and thank you again for being part of the Sunlighten family!

Response from Sunlighten, Inc.Oct 27, 2025

Thank you so much for taking the time to share your experience, Robert! We’re glad to hear your mPulse sauna is fitting well in your space and appreciate your detailed feedback. Your notes about the size are helpful and we’ll be sharing that with our team for consideration in future updates. We also understand the setup challenges; assembly definitely goes smoother with a few extra hands, and we’ll pass along your feedback about the leftover packaging to our team as well. Regarding the heating, cooler environments like garages can take a little longer to reach the highest temperatures. The good news is that the infrared begins working with your body as soon as it’s on, so you can start benefiting right away, even before the air temperature peaks. That said, our team will reach out to help troubleshoot and ensure you’re getting the most from your sauna experience. We also appreciate you bringing to our attention regardding the sales tax charge. Our team is aware and reviewing this to ensure the rate is corrected for your location, we sincerely apologize for the inconvenience and look forward to getting it resolved quickly. We’re always looking for ways to enhance the user experience, so thank you again for such thoughtful feedback. We hope your sauna continues to be a relaxing part of your wellness routine, and if friends or family are curious about your setup, you can share your experience through our referral program at www.sunlighten.com/referral. Happy saunaing, and thank you for being part of the Sunlighten family!

Response from Sunlighten, Inc.Oct 18, 2025

Thank you for taking the time to write this review. We appreciate you letting us know about your delivery and assembly experience, and we’ll review this with our team to determine the best way to improve moving forward. In the meantime, our team is here to help with any questions or support you may need. We’d love for you to join our community of sauna owners, where you can share tips and celebrate your sauna wins! Join us here: https://www.facebook.com/share/g/19yU1QhJ1s/ We hope you enjoy many relaxing and rejuvenating sessions in your sauna!

Response from Sunlighten, Inc.Oct 3, 2025

Thank you for your review! We’re so happy to hear Ryan and our team could answer all your questions and support you throughout the process! We truly appreciate your feedback regarding the electrical requirements. While we do our best to provide that information upfront, we’ll review internally to ensure it’s clear from the start. We hope your sauna brings you many relaxing and healthy moments. If you’d like to share the wellness you’re about to enjoy, our referral program is a great way to spread the benefits to friends: www.sunlighten.com/referral. Thanks for being part of the Sunlighten family!