Sunlighten, Inc.Reviews of sunlighten.com

Response from Sunlighten, Inc.Apr 9, 2026

Thank you for your review, Renolds, and for taking the time to share such detailed feedback. We’re glad to hear the communication and support throughout your purchase and delivery stood out, but we’re sorry for the frustration you experienced during assembly. Your notes around the instructions and specific steps are incredibly helpful, and we’ll be sure to share them with our team as we continue to improve the setup experience. We understand how frustrating it is to have to redo steps like that, and we appreciate your patience. If there’s anything we can still assist with, our team is here to help. Thank you again for your thoughtful feedback and for choosing Sunlighten.

Response from Sunlighten, Inc.Apr 9, 2026

Thank you for your review, Richard, and for sharing your experience. We’re glad to hear the ordering, delivery, and assembly process went smoothly. Sauna performance can vary based on factors like room temperature, placement, and airflow, and our team would be happy to help review your setup to ensure everything is working as expected. Please don’t hesitate to reach out so we can take a closer look with you. We want to make sure you’re getting the most out of your sauna and are here to support you. Thank you again for your feedback.

Response from Sunlighten, Inc.Mar 13, 2026

Thank you so much for your review! We truly appreciate you taking the time to share your experience. We’re thrilled to hear you’re enjoying your new Sunlighten products. We know things don’t always go perfectly behind the scenes, and we really appreciate your patience as our team works to make everything as smooth as possible. It means so much to us that you’ve chosen Sunlighten to be part of your wellness journey, and we’re always here if you need any support along the way.

Response from Sunlighten, Inc.Feb 23, 2026

Thank you for your honest feedback, Michael. We truly appreciate it. We’re glad to hear Brandon made the purchasing process smooth and informative. He takes great pride in helping customers feel confident in their decision. We’re excited for your sauna to arrive and believe it will be well worth the wait. Please reach out if there’s anything we can assist with in the meantime! Thank you for choosing Sunlighten for your wellness journey!

Response from Sunlighten, Inc.Feb 19, 2026

Thank you for sharing this feedback, and most importantly, thank you for choosing Sunlighten. We’re so glad to hear you’re loving your sauna. That truly means a lot to us. We sincerely apologize for the inconvenience surrounding your free gift. After reviewing this internally, it appears we may have made an error on our end. Our team is actively working to correct this and will have your complimentary gift sent out as soon as possible. We appreciate your patience and for bringing this to our attention. We are grateful to have you as part of the Sunlighten family and want every part of your experience, from purchase to delivery, to feel seamless and rewarding.

Response from Sunlighten, Inc.Feb 19, 2026

Thank you for sharing your feedback, Christin! We’re thrilled to hear you’re loving your RED Llight Therapy Panel and are excited to explore the our new RED Light Therapy Mask! Thank you for sharing your feedback about the battery. We really appreciate hearing how your experience is going so far and will pass your thoughts along to our team. We hope you continue to enjoy all the wellness benefits, and we’re here if you ever need tips for getting the most out of your new device!

Response from Sunlighten, Inc.Feb 19, 2026

Thank you for taking the time to share your experience, Ali. We’re so glad you’re loving your Amplify and incorporating it into your routine. Consistency is where the benefits really shine! We appreciate your feedback around heat-up time and can help troubleshoot if you feel your sauna is not reaching temp in our estimated range. It can vary depending on room temperature and placement, which can make it take a bit longer than expected. Regarding EMF, we use professional testing to ensure levels are within safe limits, though readings at home can sometimes vary depending on equipment and conditions. Please don't hesitate to reach out to us at 877-292-0020x3 if we can help troubleshoot or discuss this further with you. We appreciate your feedback and are always here if you want tips to optimize your sessions or have any questions along the way.

Response from Sunlighten, Inc.Jan 30, 2026

Thank you for sharing your feedback! We’re glad to hear your order arrived quickly. We understand that investing in wellness is a meaningful decision, and we’re committed to delivering high-quality products backed by thoughtful design, advanced technology, and ongoing support. If you ever have questions or want to explore ways to get the most value from your purchase, we’re always here to help.