Andrea F.
Tyler from shipping was very helpful
Tyler from shipping was very helpful. Very polite, quick to respond to emails, great customer service. We love our Sunlighten sauna.

With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 3,388 reviews with 5 stars · Clear filters
Andrea F.
Tyler from shipping was very helpful. Very polite, quick to respond to emails, great customer service. We love our Sunlighten sauna.
Tori S.
Recently learned about this company and immediately fell in love! Victoria, our sales person answered all the questions we had and went above and beyond! She helped the transaction go smoothly and seamlessly! Victoria did an incredible job making sure the sauna we picked out was exactly what we were looking for! Thank you Victoria!
Lisa F.
Had a great experience!! Love our sauna so much!!!!
Ashley E.
I want to thank Malachi for the awesome customer service I have ever experienced by any company !! I bought the mpulse double sauna in 2013 and he went out of his way to try to help me get my sauna panel to work without spending any money. But, it was not responding and I had to buy a new panel. He was very understanding, polite and really went out of his way to make sure I was happy! Thank you, Malachi for making this experience very pleasant. Patty
Franky
Cody was fantastic in providing me with much needed information as well as helping ease some concerns about putting together our new eMPOWER unit.
gregory K.
A customer service rep named Stone was outstanding at getting a small programming function attended to promptly. I've never been disappointed when dealing with Sunlighten Spas....if they can't do it, it can't be done. The Spa itself is addicting....in a healthy way. My body craves the feeling afterwards. Truly one of the most relaxed I think I've ever felt
Michelle R.
Noah at Sunlighten has the absolute best customer service skills!! He was so helpful when I wasn't sure how to set up the scheduling. He walked me through it and was very patient, and he was so easy to follow!! We LOVE our Sunlighten sauna, and would recommend it to anyone!!! And they have A+ Customer Service!!!!!
Vanessa P.
Our experience with Sunlighten and our sales rep Lauren S. was nothing short of a 9th inning, bases loaded, grand slam!! We even waited so long to write up our review because we kept thinking this was all too good to be true! Lauren, over a holiday, was suuuuuper responsive and attentive to all of our questions when trying to decide which sauna model to go with, making the buying process shockingly pleasant, for such an investment. She talked us through all the promotions and pros of each option and at the end truly helped us get the most bang for our buck. The sauna itself is just as amazing- we’re so happy we went with Sunlighten after researching the competitors. All the things that were important to us (nnEMF safety, no off-gassing of materials, modern aesthetics) are all priorities to Sunlighten, too! We couldn’t be happier with our purchase and the experience was made top-notch because of Lauren S. We are excited for years and years of family sauna time in our Sunlighten Signature IV!