Sunlighten, Inc.Reviews of sunlighten.com

I called in having issues with my radio, and Noah got it fixed in minutes. I've had issues for months and now wish I called in sooner! Amazing customer service. Thank you!

Micah was a true pleasure and joy to work with. She is extremely knowledgeable and answered all our questions with confidence, care, and patience. She made purchasing our sauna an "experience". It was very evident that she truly believes in Sunlighten products and the benefits that come as a result. We decided to upgrade to the 3 person sauna just because she was so pleasant to deal with. Micah certainly has a incredible way of providing the ultimate "customer experience". Thank you Micah!

Noah was a great help in setting up my sauna. So happy to be able to use my suana and get my infared therapy started! If you're thinking about getting a sauna, hands down go with Sunlighten!

Noah was very through and helpful. I had called two other times with no luck, but the third time with Noah was the charm!

I have had the luxury of owning 2 Clearlight saunas and now 3 Sunlighten Saunas due to my business. I also have the experience of personally setting up, repairing, and breaking down these saunas; so you can say I have a little intimate knowledge of the sauna workings. Both are good companies, but Sunlighten has my repeat business now. Both products perform as expected, in regards to delivering infrared and the benefits of using an infrared sauna. Where they differ from my experience is Sunlighten has a better box construction and is made of thicker wood; this is really important when it comes to flooring which receives the most wear and tear. The door frame and hinges are superior in the Sunlighten products in regards to maintenance. All of my saunas have had breakdowns or needing minor repairs at some point; that is the nature of equipment. I run my saunas 12+ hours a day 7 days a week, so they get their use. But, there has been less maintenance in my ownership of my Sunlighten saunas. When something needs repaired, both companies offer good customer service. But, Sunlighten has been easier to get a hold of and to follow up with. My Sunlighten customer service technician, Stone, is very knowledgeable of his products and their components. Stone has been a great problem solver and does his best to make things right. I trust his wisdom more so than a sales rep as he is dealing with the customer service side of the business and tells it like it is. And, for your edification, I have owned 2 Clearlight ADA Retreat saunas, 2 Sunlighten Signature FS Saunas, and 1 Sunlighten mPulse Conquer sauna. I hope this review helps with your sauna journey.

Alicia Reyes was so friendly and amazing and took the time to walk me thru everything to get our sauna set up correctly!

Zac Beeler at Sunlighten was wonderful! He is in shipping and gave wonderful customer service. We had some issues with the delivery of our Sauna and took care of it immediately! He stayed in touch with us and continued to verify our delivery. It's hard to find companies that care about their customers once the sale is made! Thank you Zach!

David was incredibly helpful through my discovery and purchase process. I had a ton of questions and he was super patient and answered them all thoroughly. I purchased my sauna to help with a health condition and David helped me confirm I made the right decision and am getting the very best.