Sunlighten, Inc.Reviews of sunlighten.com

Lauren Lysell was awesome!!! She was so patient and she called me immediately after I completed the online questionaire.

I needed to replace a cable on my older sauna. At Sunlighten Customer Service, I dealt with Trisha Otis. She was fantastic. She was extremely knowledgeable about the sauna and its components and she was very pleasant to deal with. Within minutes she had my new cable on order. Great product, great people. Thanks

15 years ago we purchased an Armana 2 sauna that we love so much that we have added it to the list of items excluded from the sale of our homes four times. In November, we completed our 4th move, and I need to get the spec's for the electrician to add a dedicated circuit to our home. Yesterday, I called their customer service department and spoke to Ali Reyna and explained that we were a customer a LONG TIME AGO. Ali was fantastic. She was able to pull up all of the information on our purchase in 2005 and still had our customer and contact information. She then emailed me a copy of the owner's manual so I would have all the correct information. What a pleasure doing business with a company that gets "customer service". I would buy a new sauna from them, but the one we purchased works great and we have never had any issues. Thanks, Ali and Sunlighten for providing great customer care! Bryan E.

Customer service received from Noah was fabulous! In less than 2 minutes on the phone my problem was resolved and my new remote for my sauna was requested and on its way.

Alicia Reyna recently helped me with a few minor sauna issues and within minutes, she had fixed them! She was a ball of positive energy on the phone and her attention to our questions was greatly appreciated! In business, things are going to go wrong and it’s my opinion the mark of a great company is how they deal with these issues. Sunlighten consistently goes above and beyond addressing technical issues and other questions we have. Thank you again Sunlighten and Alicia Reyna!

Love our Sunlighten Sauna ... someone uses it every day ... since the day we got it two years ago! The stereo stopped playing and after some trouble shooting, we realized that we just needed a new stereo unit. Without hesitation Alicia took care of sending one out to us! Thank you Sunlighten for keeping our experience "lite"!

With the help of Damien I was able to determine which sauna that would best serve my needs. He was a wealth of information which gave me confidence that the considerable investment I was making was the right one. When I could not reach him to ask about a time limited promotion, his colleague passed on the message and he called me back and honoured the price. I am very impressed so far, and look forward to Impulse Aspire when it arrives. Karen

Noah was great. Very helpful in my service issue.