SunlightReviews of sunlight.com

consumer beware - this company is a scam - they never have you speak to a clinician. they approve you within minutes and then they take your money out of your account, without even placing an order. They give you the run around when you try to contact them, and you receiving different messages from different phone numbers and different people, which are all conflicting. They took $1880 from me, but I already have an attorney helping me through - they will not keep my money, that's for sure. They are bogus and money hungry - DO NOT TRUST OR ORDER FROM THIS COMPANY.

Haven’t lost anything since I started with Sunlight. Had been with another company before, and lost weight right away with it. I found out Sunlight does NOT follow the FDA dosing guidelines, so instead of increasing your dose every 4 weeks, they keep you at weak doses for 3 months! Because if you buy a long commitment they only send you your meds every 3 months. I don’t understand why they do that. You would think they would want you to lose weight. They avoid answering my questions by dancing all around them or just not responding to them at all. Wish I had stayed with the other company. The few dollars I saved is not worth not losing any weight. Be warned!

Very disappointed with Sunlight. The company is disorganized, provides incorrect or conflicting information, and repeatedly makes errors in billing and shipping. It's stunningly bad. Their customer care unit may "respond," but they don't address the issue or question asked and don't follow through. Errors occur at just about every stage. I previously used Noom and should have stayed with them for the few extra dollars. Noom was extremely well organized. I would advise staying far away from Sunlight and using a more established company.

I would strongly caution others before doing business with Sunlight. You will not lose weight and your credit card will be charged without you ordering their product. On October 11, 2026, at 9:18 AM, a Sunlight representative, F. C., stated in writing: "We will not charge your card or place another tirzepatide prescription/order unless and until you explicitly confirm you want to proceed." I never provided authorization or explicit confirmation. Despite that written assurance, my credit card was charged approximately nine hours later at 6:53 PM for $747. When I immediately disputed the charge and requested a refund, the company refused, even though less than 24 hours had passed since the charge was made. In addition to the billing issue, the treatment was ineffective for me. After three months on tirzepatide, including a 15 mg dose, I did not lose any weight. My concern is not simply that the product did not work for me, as results vary from person to person. My primary concern is that I was charged after being explicitly told that no charge would occur without my confirmation. Consumers should carefully review all communications and policies before providing payment information.

SUNLIGHT IS A SCAM. THEY ROPE YOU IN WITH A CHEAPER PRICE THEN CHARGE YOU A HIGHER PRICE WITH NO WARNING. THEY ALSO CLAIM THAT A DOCTOR LOOKS OVER YOUR “NEW” CHART EVEN WHEN YOU DON’T SUBMIT ANYTHING. THEY ALSO OFFER YOU AFTER BECAUSE THEY DONT REFUND, TO LOWER YOU BACK TO $250/MO, WITH A CONFIRMATION EMAIL STATING THAT IS YOUR PRICE, AND THEN “ACCIDENTALLY” CHARGE $389 AGAIN AND CANT REFUND AGAIN. THIS COMPANY IS A SCAM. DONT BUY FROM THEM. WE HAVE REPORTED THEN TO OUR BANK AND NOW THE BBB. NEXT WILL BE THE MEDICAL BOARD. THIS HAS BEEN A NIGHTMARE FOR MY HUSBAND MOST RECENTLY AND MYSELF.

I signed up with Sunlight and it went well until my 5th month. The medication came HOT from UPS and I could not use it. I could not get a refund nor get it refilled. It wasn't there fault, it was the pharmacy, wasn't the pharmacy so I guess it was my fault. Never heard back from them on this issue to resolve. I am so disappointed because they started out good. If you want to throw away $250+ dollars feel free to use Sunlight.

This is my third order for compounded medication. I paid the money, prescription was sent to the pharmacy. Its been over a week and I haven't received anything. So disappointing. Don't use this company all they do is lie and give excuses.

They send medication I did not order unauthorized and giving me a hard time for refund