LOS REYES SUNGLASSESReviews of sunglasseslosreyes.com

I would give 0 Stars if I could!! Ordered glasses for my son after Thanksgiving on Black Friday. Got a confirmation that shipping label was created and was awaiting USPS pick up. Contacted them on 16th and they said they were working on it and had some delays and there was still plenty of time before Christmas for them to arrive.. it’s now Christmas Eve and I have no glasses for my son to put under the tree and they haven’t responded to my last email. They shouldn’t be selling products they don’t have!!! If you don’t have inventory then put sold out on the site. Looks like this will be the downfall of this company. Going to be hard to recover from all these bad reviews and lack of communication. Company screwed over a lot of people and disappointed a lot of kids. I’ll be contacting my credit card company for a refund unless by some miracle Santa shows up with them tonight.

I notice a common theme. I also ordered 4 pairs glasses approx 2weeks ago. They were noted in stock. Got one email after a week saying package being prepared. The next week, my order delayed now not promised by Christmas, due to them not receiving all of there shipments. (I would have offered changing styles to accommodate my order, but wasn't offered). Now I noticed on there website says all back orders will be shipped in Feb! My order shouldn't be a back order? But im think they over sold with out the inventory. I will be trying to stop payment if I dont get them Chtistmas Eve!

I hope this Company is investigated for fraud. I ordered on Nov 27, 2025. They card was immediately charge and 10 days later a shipping label was created. My purchased order has never shipped. I have tried to contact the company numerous times and ways and no response from them. I filed a complaint with the Federal Trade Commission FTC for a scam company. I would encouraging everyone who has not received your orders to do the same.

TERRIBLE!! Ordered on Black Friday 2025, never received any information, emailed 5 separate times, they reply with a long, wordy, almost incoherent email stating the shipping is delayed do to (every email says something different!!). It has basically been 1 month. Now they are blaming missing parts stuck in customs (the company is in Miami!!!). Reporting fraud to credit card company and notifying better business bureau. BUYER BEWARE!!!!!!!

I would give it zero if possible. They still haven’t shipped my order a month after payment and their customer support is only an auto reply. Don’t order from this company, they clearly have no idea what they are doing.

Beware of this scam company. I purchased two pairs of sunglasses for a gift several weeks ago. Nothing has been shipped and the company refuses to give a refund even though they do not have the product they sold me. I WOULD NOT BUY FROM THEM, YOU WILL NOT GET ANYTHING YOU ORDER.

I ordered glasses for one of my son’s Christmas gifts on 12/15. I’ve sent 3 emails within the last 4 days and I have not received a response, there’s a huge lack of customer service. I have no shipping notice or updates. Don’t waste your time & money!

Well I actually came here to look at some reviews to see if it was me, or this company. I feel like I wrote all these reviews. I too ordered my 11/29... got the notice on 12/9 a label was created and that is where it remains. I email them everyday... after several days I'll get a response that they aren't even mailed yet, as they are very busy... then don't offer the buy one get one. I told them in my last email I felt I was scammed. Had I known it still would be here for Christmas I certainly would have gone somewhere else for my two grandson's glasses. Awful Company and I hope we can do something so others aren't taken advantage of too. I'm so disappointed and annoyed. I got everything else and this was one of my first gifts order. UGH