LOS REYES SUNGLASSESReviews of sunglasseslosreyes.com

Placed an order 11/3/2025 it’s now 1/6/2026 and i still have not received my order!!!

Order two pairs plus the bag for a Christmas present for our son. Jan 5th and still no glasses, no shipping, and no response from customer service. I ordered via Shop thinking it would give me more protection, wrong. Now their shipping / refund policy is stating there will be NO refunds and if you try to go to your bank for a chargeback they will dispute it and show proof they said these were preorders and would not be shipped until mid February. Their site absolutely never said that when I ordered. Why in the world would I order something for Christmas that won’t arrive until February?!?

Shop elsewhere! If a zero rating was an option that’s what I would give Los Reyes! I ordered over a month ago and still no shipping information and they do not respond to emails. The product that they offer can be purchased with other more reputable companies.

Placed my order on December 9 to receive by Christmas. Its Jan 2 and still not even shipped.

I would give Zero stars if possible. Ordered before Black Friday and it’s January 2nd and still haven’t received the items. When I asked for a refund, they refused saying that the issue is FedEx and the items are on back order. I’ve never had a business refuse a refund due to their failure to perform.

I would really like to leave a good review here but I can’t because I haven’t received them. I ordered 2 pairs way before Christmas and since it’s after New Years I’m feeling pretty scammed. This, despite receiving an email back from their customer support team saying they are a family run business and are waiting for something from aomewhere to complete my order. Shame on you Los Reyes. These sports sunglasses are for kids. Buyer beware here.

This company is complete garbage. They claim to be a family run business yet lack the common sense to stop accepting orders when they are weeks upon weeks on back order. They have canned responses, IF they respond at all. I tried to get 2 pair of sunglasses for my 10yo son for Christmas and a month later they had not even shipped. Save yourself the trouble and DO NOT ORDER from them!

Complete scam. Paid for 2 pairs in early November. Still haven't arrived. Noone will email me back. Read other reviews. I should have done so a month and a half ago