Sunflower RelocationReviews of sunflowerrelocation.com

Poor Customer Service, this company has been nothing but fake. If I could give 0 stars I would. I went with this moving company because talking to Michael and Noah at the beginning was smooth and had good communication at the start. I had a move scheduled and received a quote of $1747.68 and paid a deposit of $647. The movers showed up 2 days earlier, only gave 2 hours’ notice. Showing up days early caused me to not have everything packed correctly and I went over 150 cubic feet. I said I was fine paying for the difference. I paid the driver at pick up $1419.98. My things were picked up on 12/12/2024. As of 01/09/2025 I still do not have my things and now am being told my final cost is more. One person stated my final cost is $3276 – saying because I went over. I don’t understand how adding 150 cubic feet doubles the price. I was told by a different person my total is $2925.00, I was told by a third person my total is $2192.68 (RESPONSE FROM THE COMPANY CONFIRMS THIS). The company sent a new contract today stating the deposit I paid does not go towards the “final cost”. A driver called on 1/8/25 stating I owe $1400. After multiple calls I am now being told I owe $733 because they do not count the deposit towards final payment. This company is such a SCAM and very unprofessional. They just give different numbers and different names for any issues, or they just hang up. When I first wrote this review someone reached out to me and asked me to remove it as it hurts business, they clearly do not want people knowing how horrible this company is. Based off the response to my review and speaking with Mo, my total is $2192. It was not stated anywhere this is the total AFTER a deposit is made.

Please take your time to read this review I’m begging you. Every 1 star review you read on this company is TRUE and REAL. All the other “good” reviews are FAKE. If you check a different website it says that they’re “fake”. Please don’t make the same mistake I did. I’m begging you. A Disastrous Moving Experience. My recent move with MICHAEL the Manager/ Sunflower was chaotic and stressful. Every step of the process was fraught with issues. We were told by one of the movers that Michael isn’t even his real name it’s his “American name” whatever that’s supposed to mean. CASH ONLY ON PICK UP AND DELIVERY NO CREDIT CARD. The initial estimate was significantly lower than the final cost. Quoted $2,200 and TOTALED OVER $4,000 for a Studio apartment. Hidden fees and constant price increases left me feeling deceived and frustrated. Communication with the company was a constant struggle, with vague and inconsistent updates regarding the status of my belongings. The handling of my belongings was careless and disrespectful. Items were damaged during the move, including a broken shelf and a missing piece of out couch, missing table, missing ladder. The delays in delivery were significant it took 10 days, causing immense stress and inconvenience. Thank goodness we placed an AirTag in our luggage and tracked it the entire time. It was in Storage in Hollywood for 4 days then placed on a truck. NO PAID RECEIPTS, NO PAPERWORK PROVIDED. THEY WAIT TILL AFTER YOUR ITEMS ARE LOADED ON THE TRUCK TO PROVIDE YOUR NEW ESTIMATE. I asked them to take my items off immediately and they would not take them off unless I paid a $1,500 fee. I cannot emphasize enough how disappointed I was with Michael’s Moving's services. Their lack of professionalism, poor communication, and disregard for customer satisfaction. AVOID THIS COMPANY AT ALL COSTS. If you value your belongings and peace of mind, I urge you to CHOOSE a different moving company. EDIT 12/05/24: In regard to your reply - it doesn’t mean anything to me. You guys are BROKERS and SCAMMERS. Anyone reading this - DO NOT USE THIS COMPANY EDIT 12/14/2024: Insurance coverage is a scam. Please search Anthem Claim Management (the website they use to file a claim) and you’ll see ALL their terrible reviews. And BTW anthem claim management states they aren’t the ones that will pay your claim, the moving company will. I will update once confirmed if they deny (which every other review says they’ve been rejected) EDIT 03/27/2025 : finally heard back from Anthem and all the decided to provide was $90. We at least lost $3,000 in damages and were told we have $10,000 in coverage. There is no longer a website for their business.

Taking advantage of a families and causing more stress with Deceptive and hidden fees.... Transportation is not just one freight...several trucks involved Causing missing or damaged items.....Do not use this company!!! They sweet talk you on the phone and lure you into sighing a bizzar contract... If you need assistance or clarification they avoid your calls afterwards....I hope this deceptive company gets closed down!!!!

I would give them all zero's if possible. They claim to be a moving company but are brokers. Please do not use them as it was a costly mistake in life I am sharing with others. Sunflowers will take your deposit and provide you with an estimate but then another company (broker) shows up and claims that they need more money. They will call Sunflower on a private number, "negotiate" a price that is still higher but not as high as the person staring you in the face. They know that you need to move, have everything packed and act on emotions at the moment. when they do deliver your items from yet another broker, items will be broke and they were. Sunflower will provide you with a link to file a claim but the only paper work that is accepted by insurance is the paperwork from the movers which is the broker. This makes the claim invalid as the brokers are not insured and only Sunflower - who doesn't move the furniture. I know that Sunflower will have their AI automatic reply comment on this with their standard "ohh.. I am sorry and let me help" but they don't. I don't make enough to spend thousands on a lawyer to shutdown this scam so please don't use them and if I can help one person then I have made some of my losses back.

If I could give zero stars I would! They were terrible to work with. They never arrived when they said they would. They put all my things in the truck and then gave me different pricing way higher than quoted on my contract AND my stuff still hasn’t arrived and it’s been 9 days. Terrible terrible business

I'm giving this a 3 star review because it will be the only one and I'm hoping more people will see it. Anyone that is giving this company anything more than 1 star is either braindead or a paid bot. Regardless of any personal experience I had every single thing that you will be told is a LIE! I was never told the truth once, and on the rare occasion I was graced with the privilege of getting to speak with someone over the phone they were rude short and confusing. I hate the police and even I was forced to have to threaten to get them involved just to speak with someone. Working with this company will disintegrate any faith in capitalism you have. I love this company like I love a bullet in the brain. This company will make your hairline worse Sunflower relocation more like we will brake literally everything we touch relocation. I think I would only recommend this company if you are Vladimir Putin. I hate all sunflowers now If you are considering using this company after reading this far you should probably just not move. If you work for this company and feel like you have no other means of making money let me know and I'll give you a job. Oh and I have been a mover and used several moving companies before. And this was maybe the worst experience buying anything.

Sunflower Relocation has false advertising as they are brokers and not a true moving company. Paid Sunflower money to move me from NH to TN only to have another company show up, tell me that the quote was wrong and then having to pay 3K more as I had to be at work in TN on that following Monday. Then another company shows up 9 days later with broken and missing items. I refused to pay or sign paperwork until they were done and they became aggressive and my wife was nervous. Had no choice. No body is reaching back out. Be AWARE - dont use them unless you want to deal with alot of stress .. its worth every penny to stay with a national moving company. What this has cost me is a lesson I want to pass on to hope and save others from this same mistake. Update: 10/6/2024 - yes, I would like your assistance. Please let me know how to contact you. My claim was also denied by the insurance company as they are no longer a client. So you send me a link to fill out an insurance claim, told me they never get denied and yet it was turned down and I still have broken items. What a scam. Update: 12/4/2024 - I was told to file a claim by Sunflower for the damage they caused. Sunflower gave me the link to file but it was denied because Sunflower sent a BROKER company to pick up my stuff and another BROKER company to drop off. The insurance company stated that this void's all insurance claims. While they state the are not brokers they are just the "middle man" taking and paying others while scamming for damage they have done. BBB is my next step to see.

Gave me a military discounted rate, they worked with the budget I had also. I booked with Michael at Sunflower August 5th. August 26th I was picked up & delivery happened September 2nd. The movers were very good and kept good communication with me till the end of the delivery. Couldn’t have asked for an easier experience moving and these guys are legit and got the job done!