At Sunflower Relocation, we understand that moving can be a daunting task. That's why we've made it our mission to alleviate your stress and make your relocation experience as smooth and seamless as possible. Our team of dedicated professionals brings a wealth of expertise and a passion for service to every project, ensuring that your belongings are handled with the utmost care and attention.What sets us apart is our unwavering dedication to reliability. From the moment you entrust us with your move, you can rest assured that we will be there every step of the way, guiding you through the process with transparency and integrity. With Sunflower Relocation, you can have peace of mind knowing that your move is in the hands of experienced professionals who prioritize your satisfaction above all else.Experience the difference with Sunflower Relocation – where trustworthiness and reliability are not just promises, but pillars of our success.
Sunflower Relocation (sunflowerrelocation.com) has 31 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
sunflowerrelocation.com
Website
sunflowerrelocation.com
Category
Moving & Storage
Location
Arlington, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: April 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company is a joke. I wish I would have read all the reviews. I was given a quote, even did an online video call and went over all the items that were to be moved. The price they gave me was to also include some "wiggle room". I actually threw out numerous items, did not add more and when moving day came was charged double what was quoted.
The excuse I was told was the computer program sometimes does not accurately calculate the cubic feet. So there I was on moving day short a few thousand dollars to complete my move. I had to be out of the house that day so I had no alternative.
They told me they could store the items until I could pay it, and as soon as we pay, it would be delivered.
We did pay but what a mess. The drivers did not relocate any items back into our house just dumped them into the garage stating they had a flight to catch and another job, I mean ripoff to accomplish.
So now I have all my stuff, I have to put it all together and move it into the house.
This company is a piece of garbage, do not use them. Could never get back in touch with the guy who took my estimate.
Seriously do not use them!!
NM
Nicole M.
I wish there were an option for negative stars
I wish there were an option for negative stars. They moved us from Ohio to Texas. I use move loosely. They took 57 items, broke 23 items, and lost 1. I rented a U-Haul and car hauler to take the remainder of our household to Texas.
They showed up three hours late with fewer people than were promised, took 10 hours to "load" their truck, broke items before they made it out the door, and generally refused to speak with me. They insisted on speaking with my husband (who wasn't there with us!).
Delivery was also a joke—one person at 8 pm on a Sunday. My husband called three friends to come help unload. The driver demanded more money in cash to unload and refused to provide a receipt. He didn't know which items were ours. And every time we noticed something broken, he shrugged his shoulders.
I have fought with Anthem, their version of insurance, for seven months. We finally settled. I sent off the signed agreement. Here we are two months later with nothing. As of 03/25/2025, Sunflower's website doesn't exist, and emails and phone calls go unanswered.
DON'T USE THEM!
CP
Chris P.
I am seeking legal damages for breach…
I am seeking legal damages for breach of contract. They showed up 2 days late to pickup. I was initially quoted a range of $5000-$8000 to move my goods. I sent in revised box numbers and sizes as well as photos. Received no reply or revised price. They were late picking up due to listing my delivery date as my pickup . date. The truck they brought was too small , the driver created the inventory list at pickup time. So with no options they extorted me and quoted at pickup $27000. Working w this company was hell. They didn’t communicate or respond to messages.
They won’t respond to my attorneys certified letter.
DE
delaney
Do not use this company
I can confidently say this is one of the worst companies I have ever worked with. I decided to use this company to move across the country and it was the biggest mistake I could’ve ever made. When I first spoke with them, they had me pick a date for pick up and a date for drop off and gave me my quote. They said they would give a higher quote so that way it gave wiggle room when they actually came for pick up. All was great until then. When the movers came, they ended charging me double (and didn’t refund it) and rather than dropping off on time or even close to being on time, they delivered my items 2 months late because they said, and I quote “they wanted to add in deliveries to make more money on the way to mine.” The broker Michael seemed helpful at first until he proceeded to ghost me once I started asking where my moving truck was. The dispatcher Leo, who was supposed to be keeping track of my truck blocked my phone number so that I couldn’t communicate with him. At this point, I was charged twice, told my things were lost, and that they had no clue when/if I would ever receive my items. This company was not communicative and was beyond unprofessional. When I actually received my things, months later, they dropped off things that weren’t even mine. I then had to send it back myself and some of the things that were mine came damaged, and I received to refund for any of this. Safe to say, if you want a company that is honest and communicates with you, this is simply not the place to use.
CL
Cindy L.
This is possibly the worst "moving"…
This is possibly the worst "moving" company possible. They held me hostage with my things increasing the price, despite a contract. They broke and stole my items. DO NOT move with these grifters who front to be a professional company. I am a single mom, and these people are as misogynistic as they come. Watch out for Salesman Lying Michael, Driver Male Chauvinist Dullie, and most of all Management Swindler Ahmed! I want to know who is Abdulwahab Marei? That's who the Zelle account is under. These people need to be reported. The number given to file a claim for lost/damaged items does not work! Just give me some time, and I will find a way to report this further until they rectify this account! And read onto more reviews, because I'm not alone.
LH
LaMesha H.
Do not use this company
When I made the reservations it was discussed and I was reassured that my
Shipment would arrive at the time I would be in Arizona. I was scheduled to be in Arizona on 01/18/2025 until 1/26/2025 and I had a pickup date in Virginia between 01/11 and 1/12. I was reassured when I made the reservations that the shipment will be delivered in Arizona during the week I’m there. Driver called me on 1/14 after my Scheduled pickup date was not for filled to say he will arrive on 1/15 at 3pm. I sat at the pickup location at 3pm after the driver told me several times he was 10 minutes away. Driver had me go to his location and his truck was broke down on the side of the rode at 6pm and he told me he might can still pick up my shipment that night if his truck is fixed and it will take him 3 or more weeks to deliver my
Items when I was told that my
Items would be delivered during the time I was in Arizona for a week. I don’t feel
Comfortable with someone picking my items up and driving them across the country on a vehicle that keeps breaking down. I already spent money on plane tickets to meet my Shipment in AZ.
I still have not got a call back or response from this company. They continue to avoid me and have not issued me a refund.
Response from Sunflower RelocationJan 20, 2025
Thank you for taking the time to share your concerns. We apologize for the inconvenience caused during your move and would like to address your feedback.
We acknowledge that there was a delay in the pickup and delivery of your shipment, and we sincerely regret the disruption this caused to your plans. Unfortunately, unforeseen circumstances, such as mechanical issues, contributed to these delays, and we worked diligently to resolve them as quickly as possible.
It’s important to note that we provided you with the best rate available for your move and additional discounts to accommodate your budget. While we understand the frustration caused by the delays, we remain committed to ensuring your items are delivered safely and securely.
If you require further assistance or have additional concerns, we encourage you to reach out to our customer service team at (888) 200-7081 . We are here to help and ensure the remainder of your experience is as smooth as possible. Thank you for your patience and understanding.
SA
Sam
SCAMMERS
SCAMMERS! Nothing but problems.
They change prices on you, almost doubling what was quoted and charges more at drop off. They won’t open the truck until payment is made
Took 30 days for my stuff to be delivered, all dishes are broken. Dining room table is cracked and a chair is broken.
They call from different numbers and it seems like everyone is the “manager” but no one works for the actual company.
Response from Sunflower RelocationJan 20, 2025
Thank you for your feedback. We’d like to address your concerns and clarify the situation.
First, we’ve noticed this is your third review regarding the same move, which violates the platform's policy of posting multiple reviews for the same transaction. We respectfully ask that all concerns be consolidated into one review, as this ensures fairness and transparency for all parties involved.
Second, regarding the pricing, it’s important to note that on the day of the move, you had more belongings than initially estimated. As agreed, the cost was adjusted based on the additional cubic footage required to accommodate these items. This practice aligns with industry standards and was discussed and approved before proceeding.
We regret the issues with delivery timing and damages. If you haven’t already, please contact our claims department at (888) 200-7081 so we can assist in resolving these concerns.
We remain committed to addressing any outstanding issues and appreciate your understanding. Thank you.
SA
Sam
Poor Customer Service- SCAM
Poor Customer Service, this company has been nothing but fake. If I could give 0 stars I would. I went with this moving company because talking to Michael and Noah at the beginning was smooth and had good communication at the start.
I had a move scheduled and received a quote of $1747.68 and paid a deposit of $647. The movers showed up 2 days earlier, only gave 2 hours’ notice. Showing up days early caused me to not have everything packed correctly and I went over 150 cubic feet. I said I was fine paying for the difference. I paid the driver at pick up $1419.98. My things were picked up on 12/12/2024.
As of 01/09/2025 I still do not have my things and now am being told my final cost is more. One person stated my final cost is $3276 – saying because I went over. I don’t understand how adding 150 cubic feet doubles the price. I was told by a different person my total is $2925.00, I was told by a third person my total is $2192.68 (RESPONSE FROM THE COMPANY CONFIRMS THIS). The company sent a new contract today stating the deposit I paid does not go towards the “final cost”.
A driver called on 1/8/25 stating I owe $1400. After multiple calls I am now being told I owe $733 because they do not count the deposit towards final payment.
This company is such a SCAM and very unprofessional. They just give different numbers and different names for any issues, or they just hang up. When I first wrote this review someone reached out to me and asked me to remove it as it hurts business, they clearly do not want people knowing how horrible this company is.
Based off the response to my review and speaking with Mo, my total is $2192. It was not stated anywhere this is the total AFTER a deposit is made.
Response from Sunflower RelocationDec 14, 2024
Dear Sam,
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience, and we’d like to address your concerns.
We understand that there was confusion regarding the timing of your move, but we want to clarify that we arrived earlier than scheduled because we had availability in your area, and you agreed to the early pickup. We always strive to accommodate our clients' needs when scheduling flexibility allows.
In terms of communication, it seems there was a misunderstanding regarding the correct contact number. You were calling our reservations department, which handles bookings but is not equipped to assist after pickup. Our customer service team was available and would have been happy to assist if the correct number was used.
Regarding the cost, we did advocate on your behalf to get you the best possible rate, and the increase in price was due to the additional items that were not originally included in your estimate. Even with these extra items, your final cost was $2,192, which reflects a significantly discounted rate. We believe this demonstrates our commitment to providing value, and we feel it is important to highlight that we did everything within our power to assist you throughout the process.
We take customer satisfaction very seriously, and we are always here to help resolve any issues. Please feel free to reach out if you'd like to discuss this further.