Sun CommunitiesReviews of suncommunities.com

Management by intimidation. Slow on their improvements but quick to harass residents to get repairs done after the once in 500 years Hurricane. Greedy…..self-serving…..money hungry…..worse every year. Don’t do it.

If I could give them a zero, I would! My pup was killed in Jan. 2023 shortly after they dropped their pet policies. Another small dog was killed in May and a 3rd dog was just killed a few weeks ago. ALL WERE KILLED BY DOGS THAT PREVIOUSLY WERE NOT ALLOWED BY THE PET POLICY! SUN DOESNT CARE!! I was also told they were committed to a dog park in March of 2023....no dog park as of October. If you have a small dog, beware that Sun takes any dog, any breed , any size!

Stay away from Sun Community properties. I’ve lived in the park I’m currently living in for 18 yrs. When Sun bought us the aesthetics of the park has declined. Land sinking and sliding ever so slowly yet noticeable. Photos and measuring rulers clearly show the condition of the property. Stay away from Sun Community. Starting from ceo and trickling down to local management don’t have any moral compass. Rent is raised 3.5% every year, yet they fail to maintain property. Nearly impossible to find contact info to address issues that management is knowing breaking the law. Nearly impossible to find contact info for any reason. Management is either advised to ignore the Mobile Home Residency Law (note Law) or take it upon themselves to ignore the law. Sun’s practices clearly exploit the residents simply because they can. Recommendation is to lawyer up or if possible wait until January 1st, 2024 and will have free access to attorneys who specialize in the MRL!!!!

We moved into Highland Greens in Highland, MI not even 3 months into a brand new home and it has been a living nightmare! The "management" and "maintenance" are absolutely horrible! That is no joke!! Do not buy or rent from sun communities!

We first signed a lease with a NEW fifth wheel camper that I was told I had to send pictures of to make sure it met the criteria for the park, and a little later we bought a park model to live in, because we liked the park. OOOH but how things have changed in 2 short years. The park manager will rent to anybody that says they will pay the rent, no matter if they do or not. Some of the JUNK that is allowed into this park is beyond belief. FEMA trailers,vehicles on jacks,people parking in the middle of the street for weeks,I could go on and on. Just a complete lack of concern for residents, this is a 55 plus park. People come here to retire and hope to be safe, HAHAHA!!!! Management doesn't care as long as they can say it is rented. DON'T RENT FROM THESE PEOPLE

Sun community will do what they can to screw you over. Had a tornado go past our park,tore up a lot of trees have tree branches hanging over my house. The park had a company out to remove branches did not care about peoples safety just downed branches that they wanted residents to bring to curb or they wouldn't take care of. Called the office to see if crew was still working in park that day was told I was a fu#&%#$ idiot by park manager. Corporate office will not answer phone or return calls just want to raise rent and tell you improvements to the park are not in the budget. Do not move into a sun home community

The management has no compassion, lacks people skills and communication skills. Sun allowed FPL to tear up my yard ie: lawn, plant beds etc. Have pictures of before and after to prove it. Was first told by the manager Tiffany that it was not Suns responsibility to repair the damage that was done. Really??? An entirely torn up yard? Meantime I had holes in the yard that made it hazardous for an 81 year old to walk on. Sod was all torn up, and cast aside, edging for plant bed removed and stacked in a pile, shrubs destroyed, mulch disappeared and plastic weed barrier all torn up in pieces etc. After threatening to sue should I fall and get hurt is when some sod was thrown down and I mean thrown. The ground was not evened out so there is a dip in the lawn and therefore does not look like the rest of my lawn does which by the way is beautiful and thick. Management refuses to do anything about this. Now for the worst part of my experience, management showed up yesterday to tell me I am limited as to what I can plant in my yard due to the new electric equipment that FPL installled because Sun is adding more homes there. No trees and nothing over 4ft. That I can live with BUT I replaced the plant bed I had along the newly installed fence that encloses the maintenane yard. We had a fence along that backside for 30 years and that was the only reason I picked this lot to put a house on. That fence was removed to my dismay and now what used to be a private lot is now exposed even though I was told by previous owner nothing would ever be built back there. I was told if I didnt have it in writing I was out of luck. Again another set-back. Now the fence that encloses the maintenance yard backs up to me about 3/4 and so I replaced the plant be I had along the fence with new plastic barrier, new mulch and new shrubs and edging. Tiffany even gave me a gift card to help with this rather than me wait an indefinite period of time til houses were put in and landscaping done. No one has any idea when that will even begin. The gift card paid for the mulch, and some new shrubbery and added edging which I installed along the bottom of the fence because of the gap from the bottom to the ground. Without this edging the mulch would wash away into the maintenance yard. I paid for the labor to have this job done. Now for the clincher. I was told they intend to paint the fence and when they do, my edging will have to be removed and after they remove it they won't replace it. I would have to pay someone again to put it back and I will lose some of the mulch thru the gap in the fence. This is not necessary as the edging only covers the gap so they can paint right down to the edging which by the way I know the edging will get paint on it. However, that's not the only issue with painting the fence. I put shrubs back there which are small but will fill out eventually and cover the entire fence, so how do they expect to get back behind the shrubs to paint? My complaint as far as this issue is concerned, is that I was not informed about any fence painting prior to the landscaping I had completed and Tiffany was well aware of what I was going to do, that's y she gave me the gift card to replace what FPL DESTROYED. I also had to complain about the sod they put in the empty lot behind us as no one was mowing it and until she came and saw if for herself is when it finally got mowed. The south gate is another issue. We are not informed as to when it is out of commission which is quite often. Those of us who use it pass the north gate and then have to backtrack from the south gate to the north gate. Why does she not put out robo calls when this occurs? I understand that management has to be tough to a cetrain degree but she definitely lacks people skills, communicaion skils and does not know the meaning of the word empathy. After all is said in done I would like to know what is going to be done to satisfy my complaints because they are legitamate.

Horrible place to live. Ignorant useless clueless management! Crime is out of hand! About time legislation passes laws to deal with monopoly places like sun.