Sun Coast Sciences LLCReviews of suncoastsciences.com

Response from Sun Coast Sciences LLCDec 22, 2025

Hi Belinda, Thank you for sharing your experience. We’re truly sorry to hear about your disappointment; however, it appears this review may have been intended for a different business. Sun Coast Sciences does not offer in-person services, facials, laser treatments, or spa-based procedures. We are a direct-to-consumer company that provides nutritional supplements and beauty products only, including oral supplements and topical skincare that are used at home. We do not perform treatments, upsell services, or provide clinical procedures of any kind. We completely understand how frustrating it can be when expectations aren’t met, and we want to be sure feedback reaches the correct provider so it can be properly addressed. If this review was meant for another company or spa, you may want to update it so your experience is shared in the right place. If you ever have questions about Sun Coast Sciences or our products, our support team is available 24/7 through the support page on suncoastsciences.com, and we’re always happy to help.

Response from Sun Coast Sciences LLCDec 22, 2025

Hi Meg, Thank you for sharing your experience. We’re truly sorry to hear how disappointed you feel, especially after giving the products several months of consistent use. We understand how frustrating that can be. Skin can respond very differently from person to person, and in some cases changes—especially with dark spots—can temporarily appear more noticeable as the skin goes through a renewal process. That said, we never want anyone to feel discouraged or stuck with products that aren’t right for them. This is exactly why we stand firmly behind our 365-day guarantee. Dr. Rosenberg genuinely cares about results, which is why education and realistic expectations are so important to us—but when something doesn’t work as hoped, our priority is supporting the customer. If you haven’t already, we’d truly like the opportunity to review your experience, help troubleshoot, or assist with a return and refund. Our Customer Happiness team is available 24/7, and you can get immediate help or start the return process anytime through our self-service portal at help.suncoastsciences.com. We’d really appreciate the chance to make this right and earn back your trust.

Response from Sun Coast Sciences LLCDec 19, 2025

Thank you for taking the time to share your experience, Sheila. We’re truly sorry for the frustration you felt, and we appreciate the opportunity to provide a little clarity for you. When it comes to results, hair and wellness supplements typically work gradually. Hair growth follows a natural cycle, and many customers who see improvement do so with consistent use over several months. We understand how discouraging it can feel when results aren’t noticeable right away, which is why every purchase is protected by our 365-day guarantee—so customers never feel stuck if a product isn’t right for them. During checkout, we do offer multi-month options because many customers prefer the added savings, but single-bottle purchases are always available. Subscriptions can be managed or canceled at any time, often instantly, through our self-service tools or with help from our team. Our goal is always clarity, never pressure. We’re disappointed we didn’t have the chance to connect with you directly, as we would have been happy to help review your order, discuss options, or issue a refund if appropriate. Support is available 24/7, and we encourage anyone with questions or concerns to visit the support page on suncoastsciences.com for immediate assistance. We truly value transparency, stand behind our products, and remain committed to supporting every customer with care and respect.

Response from Sun Coast Sciences LLCDec 19, 2025

Thank you for sharing your experience. We’re truly sorry to hear how disappointed you feel, and we understand how frustrating it can be to commit time and consistency without seeing the results you hoped for. Skincare results can vary widely from person to person, and for many people, visible improvements happen gradually over a longer period of use rather than within the first few weeks. That’s exactly why every purchase is protected by our 365-day guarantee, so customers have plenty of time to try the product. We’re disappointed we didn’t have the opportunity to support you sooner. Please know, our Customer Happiness team is always here to help with product guidance, troubleshooting, or a refund if the product isn’t right for you. Support is available 24/7, and we encourage you to visit the support page on suncoastsciences.com for immediate assistance. We truly value feedback and would appreciate the chance to earn your trust and make this right.

Response from Sun Coast Sciences LLCDec 19, 2025

Thank you for sharing your perspective. We understand that receiving marketing emails isn’t for everyone, and we never mean for our messages to feel intrusive. Many of our emails come directly from Dr. Rosenberg, who shares educational information because he genuinely cares about helping customers get the best possible results. Customers are always free to unsubscribe at any time, though doing so may mean missing out on his insights as well as occasional savings on our products. That said, the frequency of emails doesn’t reflect the effectiveness of our products. We stand behind every purchase with a 365-day guarantee and offer real, 24/7 customer support to assist with questions, results, or service whenever needed. If you need help managing email preferences or need support please visit the support page on suncoastsciences.com for immediate assistance.

Response from Sun Coast Sciences LLCDec 22, 2025

Hi Joy, Thank you for sharing your experience. We’re truly sorry to hear how disappointed you feel after giving the product such a consistent and thoughtful try—we understand how frustrating that can be. Results with skincare can vary from person to person, and for many customers changes happen gradually over time rather than within the first couple of months. That said, we never want anyone to feel stuck with a product that isn’t meeting their expectations. This is why we stand firmly behind our 365-day guarantee. You’re welcome to return any unwanted or remaining product for a refund. We know purchasing in U.S. dollars can add to the frustration when results aren’t what you hoped for, and we truly want to help make this right. Our Customer Happiness team is available 24/7, and you can easily start a return or get assistance anytime through our self-service portal at help.suncoastsciences.com. We’d really appreciate the opportunity to support you and help bring this to a positive resolution.

Response from Sun Coast Sciences LLCDec 22, 2025

Hi Christine, Thank you for sharing your experience. We’re truly sorry to hear how disappointed and frustrated you’re feeling, especially after giving the product a fair and consistent try. We do want to gently clarify one important point: we believe strongly in 100% transparency. Every ingredient used in our products is clearly and fully listed on the product label and on our website. We do not hide, mask, or substitute ingredients, and we’re very intentional about being open and honest so customers can make informed decisions. When it comes to results, skincare can respond very differently from person to person. While some customers see changes sooner, others may not experience the results they hoped for—and we understand how discouraging that can be. That’s exactly why we stand firmly behind our 365-day guarantee. If a product isn’t right for you, you can return any unwanted product for a refund. We’re disappointed we didn’t have the chance to connect with you directly, as we truly want to support you. Help is available 24/7, and you can start a return any time through our self-service portal at help.suncoastsciences.com. We value honesty, care deeply about our customers, and would genuinely appreciate the opportunity to make this right and earn back your trust.