Sun Coast Sciences LLCReviews of suncoastsciences.com

Response from Sun Coast Sciences LLCDec 19, 2025

Thank you for sharing your experience Joan. We’re truly sorry for the frustration this caused and appreciate the opportunity to clarify for you. First, regarding results: we understand how disappointing it is when a product doesn’t deliver the improvement you hoped for. Every order is backed by our 365-day guarantee, and our team is always happy to help with troubleshooting or refunds. As for the charge you’re seeing, we want to reassure you that we do not charge customers without an active subscription. Sometimes a subscription is selected at checkout for added savings, and if it isn’t canceled, a future shipment can be scheduled. That said, it is never our intention to surprise anyone. Our Customer Happiness team is available 24/7 to quickly review the account, stop any future charges, and issue a refund if applicable so please don't hesitate to reach -- just visit our support page at suncoastsciences.com for immediate assistance. We’re disappointed we haven’t connected with you yet, but we absolutely want to make this right and earn your trust. Please know support is always available, and helping customers feel confident and cared for is our top priority.