Sunber HairReviews of sunberhair.com

I have not been able to speak with anyone. I ordered my products a week ago and they have not sent it. They also will not respond via their chat and the number is disconnected. Then there is another number that just plays music with a number in China. I’ve also send a message via FB and all they do is reply to me by sending me coupons. Via chat or messenger

I ordered my hair march 2nd and it said it would take up to 5 days to come and then I got an email saying the hair I wanted wasn’t in stock and wouldn’t be for two weeks. I’ve asked for a refund and they continue to ignore me or change the subject and offer me different hair. I just want my refund.

Let me tell y’all !!!!! I came across this site when I was on sezzle was really in bit of a rush because I waited last minute to decide with what wig company I was gone pick so without barely reading any reviews about the company which is totally my fault I went with sunber off the top ! So I seen on there site they had this beautiful auburn brown ginger wig I went for the 28 inch (which I will say looked longer than that when it came) 13x4 frontal wig I paid 400!!! and that was just the sale price because I got It around the holidays so shipping process it arrived fairly quick like almost less than a week, when the hair came it was nicely soft , smelled good , and came with gifts I was impressed at first got it installed a day before my birthday, styling and everything came out nice as days went by I wanted the hair to hold its up keep so I bought lil products like frizz control and a stuff and kept it brushed after a less than one week hair starts to tangle, rough up at the back, shed horribly when I brushed like balls of hair constantly coming out I was like OMG !!! It can’t be after 400 dollars the most I ever spent on a wig for it to me like this I wanted to cry and get my money back !!! Amazon wigs hold up better than this sh!t !! I was pissed!! I was hurt !!! I felt scammed cause the hair continued to only get worser even after I tried to wash it , so deep conditioning treatments on it the hair was unsaveable!!! I say stay the hell away from this site cause it’s honestly a piece of sh!t ! I had to end up cutting it shorter just so the shedding could minimize.. very very very disappointing SUNBER HAIR … P.s this is my first ever out of 24 years of living have I done a review and sad to say it had to be yall

they are real thieves they had to reimburse me my money and make me believe that they were going to reimburse me until now I am waiting for the reimbursement

I wish I could give them a negative review. I bought a wig and the lace was damaged. I contacted Sunber and they asked that I provide pictures and I did. They told me they would send a return label in 3 days and I waited for 2 weeks. I contacted them and they ignored all my attempts . They do not uphold their return policy and they are just scamming people out of money. Their wigs aren't even quality, you never know what you're going to get. Inconsistent and full of crap company. Do not buy!

I ordered a wig from here received it probably within a week or so which is good on shipping however when I received it ...there was just way too much hair hair on the wig I did not like it I wanted to send it back ...i sent at least 6 emails before I got at least one response. Then they kept coming back to me saying they'll give me money off if I keep the wig why dont I want to keep the wig it was just a hassle I probably sent at least 10 emails before I got the issue resolved and a refund...NEVER AGAIN.!!!!!!

Sunber hair sent me a unit totally different than what I ordered. This was gift, it was embarrassing because the cap size ordered was SMALL. This cap is too large with the straps tightened to the limit. The curl pattern is not the selected curl pattern and the natural appearance will never happen with this unit. This is obviously a scam to unload wigs that aren't selling well using deceptive pictures for their profit. DO NOT TRUST THE ADS‼️‼️‼️. They post this reply to yet again deceive the masses. They know what they are doing and have found success using these deceptive measures. They definitely know the order number, I text this message directly to them. Instead of a resolve they bombarded me with Ads to be deceived yet again. This is not an Honest company. BUYER PLEASE BEWARE!

Do not order anything from this Sunber hair company. They are very untrustworthy. I ordered a wig and as soon as i took the wig out the boxes instantly know that it was synthetic hair. They wig is too small and it’s not good quality hair at all. I also let them know that i was unhappy with this unit. I send pictures and a video showing them that the hair has been untouched and is in the same condition as i received it. They are trying to make me accept something that I’m not happy with. I have several text messages between me and the sale. In each message I’m asking for my money back and they trying to make me keep something that I’m not satisfied with.