Summit Racing EquipmentReviews of summitracing.com

Bought a hub bearing combo that did not have the bearing when arrived - the part was listed as a hub/bearing. When contacting them they blew me off for 2 or 3 months and then just ghosted me completely so I'm eating those and the shipping. I would highly recommend getting something from them in writing either through a support email or whatever if you have any doubts about ordering the right parts. They WILL SCREW YOU if its the wrong part.

My package was sent to the wrong address. They denied me to use shipping insurance on the package. Even though it was delivered to a house and I live in a manufactured home park with a trailer number on the package.

My company ordered a transmission and it was going to be drop shipped from their vendor, after it was several weeks late i began to contact Summit, they never resolved it with the vendor and refused to cancel the 6k order. We had to dispute it with our credit card. We shopped with Summit for more than 20 years and have made over 300k in purchases but they are no longer an approved vendor.

I ordered a gasket set thinking ahead but it turned out that my engine was too far gone. Decided to LS swap. Called and messaged immediately, had just shipped. Found out from Fed ex that Summit puts restrictions on shipping so they control it completely. All Summit had to do was place 1 10 second phone call and pull shipment back. Instead the customer service rep "Shawny" spent the next 2 weeks e mailing and messaging me to the tune of many hours as if it was a competition. Package roamed around Georgia for over a week, still will not cancel shipment. It arrives 1 week late and I refused the package. They had Fed Ex redeliver it the next day. Lol.All that just to get me a part i didn't need very late. Thx a bunch Summit for letting me know who not to do business with.

Always got my order on time, and returns were handled quickly with no problems!

From fake shipping times, to having them hold items for multiple business days so it still arrives late despite spending over $100, to items so far out of stock they blow by their estimates by 4 months and still can't even tell you when it *might* arrive, Summit is an awful experience. Prices may be decent, but customer service or actually getting your parts is a nightmare. Pay the extra and go somewhere else.

I placed a small order with Summit Racing and didn’t realize their system still had an address from 13 years ago on file. On the checkout page, the shipping address is displayed in a much smaller font than the cart items, and I overlooked it. That part is on me. What disappointed me was their response. I called twice and submitted a message through their website, but the only answer I received was essentially that nothing could be done. The items weren’t expensive, but the lack of willingness to help was surprising and frustrating. Because of this experience, I won’t be ordering from Summit Racing again.

Always good service