Summitappliance.comReviews of summitappliance.com

Nice size for limited space. However, I encountered the same issue of water leaking in the main cabin and spilling down the back and onto the floor. I have a small pan to collect the water and have to remember to dump it or else is will overflow. I have dish towels to stop the water from flooding the bottom under the veggie/fruit pan. I had the previous fridge serviced. Waste of time. Problem returned. As a result of both purchases, I am now in the process of measuring to extend the wall width so I can get out the size-trap. I will not buy another fridge from this company, after speaking with customer service response below: ..."this issue could be stemming from a overfilled drain pan on the back who's job is to collect condensation during defrost. Check your drain pan." Based on the customer rep's email response, the company is aware of the defect. I gave this model two stars for performance because the size is (was) perfect and it does keep food cold and frozen.

Wall oven repair. My oven had been down for about 3 weeks, the building tried to fix it to no avail. Summit was called and sent Darnell who fixed it after 3 hours. I recommend them very highly.

I purchased a Summit Wine Cooler in November of 2021 for a condo that I was renovating. The product is horrible. I have had wine coolers before, so this is not about user error or inexperience. Normal wine bottles do not fit, they are so compressed that I have had to remove four shelves in order to even use the product. I have tried everything, putting bottles in different ways, using less bottles, all to no avail. The shelves are built-in so there is no way to move them. I contacted the company and even sent them 4 videos showing how difficult it was to use. I also showed them that they claimed you could put 40 Bordeaux size bottles, which is physically impossible. I can't even put 8. They sent me back a snippy email saying that "standard bottles fit fine". A standard bottle is 750ml and that's all I have tried to use. They have a lot of claims of having quality and luxury wine coolers, but I have had quality wine coolers before and this one has cheap frail shelves and is badly designed. Avoid this company.

The customer service I received from D'Artagnan Parra, Wanda Gonzalez, and Amy, was top notch! The company and employees stand by their product and provided patient, thorough assistance, and timely communication. I needed to replace a part from an under-counter refrigerator that was no longer available and was fairly able to replace the entire unit. Everyone was helpful from the first phone call and emails. Summit is a great company. Thank you all.

We bought an outdoor commercial kegerator for our new outdoor kitchen, and it has not been able to cool under 45 degrees (our cheap $400 indoor cools to 30 degrees but our $1600 commercial fridge has not been able to chill) We have called summit, they reply that it's within the acceptable temperature range (apparently they dont like COLD beer)...It's been 1 year that we have been shuffled back and forth from Summit to the actual Seller: Appliance Connection. Now that its been a year, the seller says it is Summit's warranty that kicks in, even though this has been going on since day 1. Both of these companies rely on the shuffling blame back and forth with neither doing anything. We asked Appliance Connection to replace unit since day 1. They sent out a repairman once that fixed a thermostat and tubing, and absolutely agreed that it should be cooler. Appliance Connection asked that we get a certified review by a Specialist to say it was not cooling properly. We called several people/plumbers/repairman, but they have no idea what the company wants from them, and they want $200 to come out and give us a written opinion, which they were unwilling to pay for. DO NOT BUY A KEGERATOR FROM EITHER OF THESE COMPANIES!!!!!!