SuibstantialReviews of suibstantial.com

Took over a month to get! Then the quality is crap! It’s a print on! Totally cheap and thin sweatshirt!

It took over a month to be delivered. Terrible quality. The moment I opened the package I began the return process. But I get the feeling they’re going to make it very difficult. Don’t waste your money. This company is garbage.

Have not received my order, I ordered in early November, they got my money and I get nothing...I have reached out to every site they have and all I get is a robot and form questions. NO SATISFACTION AT ALL!! STAY FAR AWAY!!!

Placed an order on November 30th was charged $46.11 and as of January 1st I still have not received my order although they said it was delivered on the 29th which it was not and I can't get a hold of anyone for a refund they do not answer and the emails just go around and around and around!! Do not waste your money they are the worst company EVER!! TOTAL SCAM!!

I ordered two sweatshirts for Christmas for my husband on 11/6 and STILL DO NOT HAVE THEM! Customer service says to be patient and they will try to update tracking… as of today (12/29) it’s supposedly in IL (I’m in PA) but the distribution center it’s at doesn’t have great reviews so I’m not having high expectations… wish me luck but don’t order from here - never again for me!

I ordered back on December 2, and decided to cancel 12 minutes after order, but they said cannot cancel if order is pkg'd already. Emailed right away and reply was that order couldn't be canceled. Requested again with same results. If it was pkg'd within the 12 minutes of my attempt to cancel, why haven't we gotten the order. Will be submitting this to BBB office as the company should not be allowed to sell products in our state or anywhere for that matter. Poor business practices, no product rec'd and I will be willing to pay the 60.00 to take to small claim for a full refund and all cost associated with getting a full refund. Do not buy from them. Has been 27 days since order?? Nothing received.

I believe they are a scam, I ordered 3 shirts from them a month ago, said it would be in before Christmas, received tracking info. It was in customs in Norway, then U.S, I emailed several times no response, ask for a refund since I have not received anything and no response do not order this is a scam , Iam turning this in to the fraud company of credit card .

Ordered a shirt for my son for Christmas 3 weeks ago we are now at Christmas Eve and never received my order.. Very disappointed!!. 12/28 still not received Merchandise Ordered I just want a refund that I have ask for several Times..