We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!
Suibstantial (suibstantial.com) has 208 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 172 reviews with 1 star · Clear filters
STEVEN M.
This is a scam. I ordered my 2 pair of shorts a month & a half ago. Never got them. They set up a fake tracking service but never got further than Loa Angeles. First it took almost 2 weeks just to get out of Spain. Still today no shorts & when I have tried to communicate I get nothing. DO NOT buy from them
Patrick J.
Made in USA. NOT!!! It was shipped from Denmark. Crappy material. The XL shorts wouldn't fit my 8 year old granddaughter. And still missing an item. Never again!!!
Paul H.
Overpriced. Quality, sizing not good. Might want to order at least one size smaller. They will not exchange and the product takes 2 weeks to be delivered from overseas. Shop elsewhere!
D V.
I ordered an XL t-shirt and when it arrived I was thinking what kid I could give this to. The true size was actually closer to a medium- small. The other collared shirt had shoulders that came down to just below the shoulder, like a woman's cut. NOT TRUE TO SIZE! Added: As you can see, even the positive reviews say shipping takes along time to arrive. Look where the reviews say they come from. Regarding my order of two shirts and a hat, they said they checked the warehouse and "the proper order was shipped"and offered me 5 "US" dollars. No appeal. Pay the price and roll the dice. Still waiting for the 5 "US" dollars.... Good luck.
Steve O.
Products not as shown on site. Poor quality, one shirt was stitched inside out so excess material on the outside where sleeves attach. Took 5 weeks to arrive from Italy - not made in USA, just passes through a Chinese company in Chicago. Contacted customer support with photos, they denied there was a problem although clearly shown in photos. They offered me $7 goodwill!! All these positive reviews are AI generated, you can tell by the english!
Jesse B.
They are not American made as advertised. The return label is Shipping Center 18-26 41st street. Astoria NY 11105. Only imported goods come into these Shipping centers. The Tage doesn't sat where its made or what it's made of it just says the size of the shirt and that is very shady. Plus I was supposed to get it fir 27.99 plus tax and it turned into 32.99. I messaged them about ut and got no response. Terrible customer service and lies it's not American made shirt. Now the shirt quality is decent buy I have no idea the material it's made if. Sketchy shady company not American made buyers beware. Plus they charge you more thsn they say.
Lisa W.
Horrible quality!!! Please don’t spend your money here! Raw edge on the shorts I purchased and the material is soooo thin.
carey M.
We purchased shirts, shorts and hats from Suibstantial clothing. Some of The clothing we recieved looked nothing like the pictures on the website. We notified the company of our problems and they offered us a 4$ USD refund. The clothes are shipped from the UK and any returns are cost prohibitive. I would not recommend purchasing from this company.
