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Suibstantial (suibstantial.com) has 208 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Paul R.
Ordered two pair of shorts because the ad that I read said they were made in Alabama and shipped within 24 hours or something like that. I bought two pair of shorts for a vacation that I was going on a month later the short showed up I was already on the trip. I’ve been trying to send them back for quite some time with no response from the company buyer be aware I would not purchase again
Eric M.
It’s a Scam! Ordered a pair of shorts and never received. Customer service only via email chat. Just told me to keep waiting for the item and refused to refund my money!
JOHNat561
This company is a Chinese firm. The shipping supposedly is from Husdow Technology Company from Europe. The shipping took over a month and the shirts are poor quality fabric that is uncomfortable to wear. The size lists as XL but is too small. Their customer service is a joke to deal with telling me to keep the shirts and they’ll give me $7 back on $52 spent? The shipping label however says NY. Do not buy anything they sell. All is absolute garbage
randy H.
As claims product is made in Kentucky USA and ships within 25 hours. Product is NOT made in USA. The two shirts I received do not have a country of origin or material makeup. My order shipped from the Country of Paraguay. I attempted to cancel within minutes of placing the order. The order confirmation was from China. The sizes are also wrong. The (2) xl shirts are large short at best. Pathetically Facebook sees no issue with this advertisement. PayPal is also dragging their feet. Note to self-don’t buy from Facebook advertisers
Rita
I usually do not write reviews but this experience warrants it. This company is a complete joke! Items were charged to my credit card from a foreign company, was charged for the exchange rate but the items shipped from Long Island?? The clothing is absolutely deplorable! The shorts are completely see through....literally. The graphics are poor, the items do not fit properly. This company is an absolute scam!
Rick S.
BEWARE, this company is a SCAM. They ship from China, yet they say the clothing is made in the USA. My credit card was charged to a company based in the UK. I paid for overnight shipping 9 days ago, still no status. They give a fraudulent tracking sight with no details on the shipper.
Brian
I wish I had read the reviews before making a purchase. None of the clothes fit to American standards and these id10ts offered me $27 as a refund when I spent way more than that. I'm tired of getting ripped off by foreign companies. This is pure bs.
Michael M.
This company is full of Sh__!!!!! They tell their clothing is made in KENTUCKY USA!!!!! My order is being shipped from Italy???????. Then it only list part of my order not the whole order. They charged my card more than what the order was ! The CUSTOMER SERVICE phone number is no good (321) 893-3246. This world is turning to S__T, everywhere you turn SCAMS LIES B.S.
