SugarCRMSales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
142 approved reviews, newest moderated first
customer
Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.
Response from SugarCRMMar 29, 2019
Thank you for the feedback. Upgrades were a little bit more difficult than we wanted recently but we feel we are on a good path going forward and do not expect this is going to be a repeat issue.
customer
No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.
Response from SugarCRMMar 29, 2019
Thanks! Good to hear. Also good to be reminded to keep the communication flowing. I will check in with the service team and reiterate that reminder. Thank you for being a customer.
Partner
One of the leading SugarCRM implementors with great depth and experience in deploying CRM!
Response from SugarCRMMar 29, 2019
Thanks G!
Tamara Franklin, Writing F.
I've helped to develop case studies for W-Systems, which has given me the opportunity to speak with several of their customers. What I've come away with is this - W-Systems is a trusted partner that delivers expert service to its clients. The company has a wealth of sales and marketing knowledge and works diligently to improve business processes. And when it comes to SugarCRM, they're the best implementation and deployment experts around.
Response from SugarCRMMar 29, 2019
Thanks, Tamara, we have created a lot of great content together and appreciate the relationship!
Matthew S.
W-Systems is a long-standing partner of SugarCRM. From my personal interactions with the marketing team, I have always found them highly professional and a pleasure to work with. They really care about the marketing content that they produce and making the solutions fit customer's needs. I would definitely recommend working with them.
Response from SugarCRMMar 29, 2019
Thanks, Matthew, we do love collaborating with the SugarCRM marketing team and appreciate all the new initiatives lately. Great stuff!
Tessa
The W-Systems Corp (formally Ticomix) staff have been resourceful and patient with University of Maryland / MAX as we tailored our Sugar-on-Demand CRM system to meet the needs of the department. The staff, specifically Matt Cooke and Kevin Reichley, are very knowledgeable and have made this seemingly mammoth of a task manageable.
Response from SugarCRMMar 29, 2019
Thank you Tessa. Thank you also for being a customer. Matt and Kevin are very proud to be working with the University of Maryland and hope to continue supporting you in your good work.
Jack L.
W-Systems has been professional and responsive to all my SugarCRM needs. We have many customizations to our SugarCRM and W-Systems has the expertise to handle any issues that may arise.
Response from SugarCRMMar 29, 2019
Thanks Jack. Thanks for sticking with us through the Epicom acquisition. We appreciate your business and hope to continue being a responsive and cost-effective Sugar resource for you.
daniel
The W-Systems team definitively knows it's trade. They're very keen on identifying any key aspect that can be improved. They show an exceptional eye in understanding the customer needs and helping them build the strategy from the ground up. A great group of professionals.
Response from SugarCRMMar 29, 2019
Thanks Daniel. We appreciate all that you do for us as well. It has been a great relationship. See you in Madrid again!