SugarbabycareReviews of sugarbabycare.co

I was skeptical at first. That is until I received my face wash. My face feels clean and smooth. I'm really looking forward to the transformation in a short time. Customer service is top tier for me. Thanks for the products. I really like them.

I’ve been using their products for about two weeks now and I’m slowing seeing results. One product I’m currently a fan of is the porefect wash, it seems to do great on my skin. I also love how the company makes sure everything is okay when contacted.

I've only used it 3 times. My acne is drying up.

The product itself is amazing!! I’ve been looking at this for awhile and I’m glad I decided to get it!! The customer service was also great with a quick response and solution! Looong forward to these next 2 weeks and the results!

My skin is clearing up.

I placed an order over a month ago and the order was delivered to the wrong home. Sugarbabycare then required I FILE A CLAIM with USPS (their vendor and business associate). It took three phone calls and two online visits to file this claim. Then it took 5 business days for USPS to admit to mis-delivering. Then took 3 business days for SUGARBABY to acknowledge my request for reshipment. Sugar baby reshipped my package and it was then delivered to the wrong STATE. This was such an awful experience. The only thing I can do is laugh because communicating with sugarbaby is a never ending circle of frustration and confusion and passing the buck. I spent my money — why am I fighting to get what I paid for? So I’m supposed to start another claim? They need better business practices. Wish I’d saw these reviews, I would’ve saved myself a month of frustration and 100 bucks. 1 STAR ⭐️ **UPDATE 10/08 - They reshipped my order using a different carrier and I’ve received my package 📦 🤪. A MONTH AFTER I PLACED THE ORDER. USPS sucks. **UPDATE 10/14 - The products work! I’m using the pads and facial foam cleanser; they’re effective apart but better together. You don’t need to use it every day. I’ll update the rating

My review is about Customer Service! I reached out via chat stating I never received an order confirmation email or anything of the nature. They asked for some information needed to look up my order and at first they stated they couldn’t find it but after 2 days of still researching, my order was found and delivered! So I thanked them very much for an awesome job!!

I haven’t received my product. USPS lost it but this review is for the customer service. Although I never received an email back after a couple tries, once I reached out via the chat feature on the website, my problem was resolved right away and my replacement items are being shipped out.