Sherrie
GREAT CUSTOMER SERVICE!
I’ve been using SugarBaby for a little while now. I’ve been using their Tumeric Cleansing Pads, which are absolutely phenomenal. I use them to keep my skin clean and clear and they have made my skin so soft and feel good after cleansing. Recently I subscribed to their 90 day challenge with the face scrub, mask & bar soap, and I used it for about 3weeks and it didn’t mesh well with my skin. I’ve seen many wonderful reviews for this kit and I 100% Believe them, but I’m not sure if this kit has a different formula then the pads, but it caused a reaction on my face and ears. BUT THATS JUST ME!! I believe their products are great, maybe my face is just too sensitive for everything in the kit. I reached out and sent pics to their customer service email, and I got a response extremely fast, and they were very understanding and they quickly rectified my concern. I would highly recommend SugarBaby to everyone, although I had this little hiccup I am 100% still going to purchase more tumeric cleansing pads. They have a lifetime customer in me. Thank you all so much for your quick and amazing service. ❤️❤️🥹🥹🥰🥰
Response from SugarbabycareFeb 21, 2025
We appreciate you sharing your honest experience with Sugar Baby! We're so glad to hear the Turmeric Cleansing Pads have been so phenomenal for you and that you've seen such positive results. We understand that not all products work for everyone, and we appreciate you acknowledging the positive reviews from others while recognizing that the 90-day challenge kit wasn't the right fit for your skin. We're also thrilled that our customer service team was able to quickly and effectively address your concerns. We value your business and are delighted to hear you'll continue to be a loyal customer, especially for the Turmeric Cleansing Pads. ❤️Thank you for your kind words! Sincerely, Sugar Baby Care


