SugarbabycareReviews of sugarbabycare.co

I have placed a few orders from this company and the products actually work but their customer service is atrocious! My items were stated to be delivered and I NEVER received anything! I wrote them the moment they stated it was delivered and I checked my mail....NOTHING! They treated me like I'm a liar who is trying to get over on them. I do not have the time or energy for such foolishness!! No one did a thing to help nor was I offered to have my items replaced. They expected me to do their leg work on the items they sent. I did my part, which is place the order and pay. Their job was to have it delivered to me. If it's missing, look into it. You have teams of people for this. Terrible customer service with their rehearsed/ automated responses. I will NEVER buy from this company again nor will I recommend them. They took my money and I received nothing...still haven't.

Very disappointing! Placed order on May 20th. Received email to say order was placed, money left my account, but its now July 4th and still no delivery. I'm international so expected to wait somewhat, but not this long. I have emailed twice for an update on my order and both have gone unanswered. I messaged via Shop, but still nothing. I'm in a long distance relationship so ship between US & UK often. Nothing I've posted, been sent by Family or ordered online has ever taken this long, so I will not accept being international as an excuse. There's also no excuse for not responding to emails. I was hopeful, but guess I should have read the reviews before allowing myself to be gassed by viral social media posts. I doubt I'll be refunded, but I will certainly tell anyone who will listen to avoid this company. It isn't hard to have good customer service. To update customers on delays and respond to queries. Especially when since I ordered I have been sent countless marketing emails.

Absolute con, placed an order early May and to this date have not received anything, I tried emailing several times and got no response. DO NOT ORDER FROM HERE

SCAM!!!! I made an order over £50 on the 20th may in the UK and I'm yet to receive my order. There's no customer service to contact everytime I've tried it say we are open tomorrow from 2pm no matter what time you try contact it says the same. You can't track the order. I've messaged on instgram and have been ignored. It might be a good product in the US but the dealing with overseas customers is appalling and very disappointing. I would not recommend at all

It’s been about 2 months and I’ve not received my order they have only answered my email 2 times, such a waste of £30. I even paid for express shipping, will not be trusting anymore skincare brands that are not from the uk

Paid 60 pounds and received nothing they are SCAMMERS. they have a gmail for their company email. AVOID AVOID AVOID

Terrible customer service! I placed an order over a month ago and have emailed on numerous occasions and also called this morning to no avail!! Still waiting on the order and received no correspondence from this company!!! Definitely do not order from these scammers

Ordered my products on the 15th May and still haven’t gotten any updates despite me sending multiple emails. I’m getting a refund through my bank.