SugarbabycareReviews of sugarbabycare.co

The product didn’t work for me and caused breakouts and irritation I tried canceling subscription and asking for a refund at least six times in their email before the second product got shipped out. They still sent out the second product and still charged my card for a private. I told them multiple times I cannot use and I’m still dealing with the cancellation on my subscription right now. It looks like I won’t be able to get my refund which is unfair because I emailed them multiple times before the subscription went out. I wouldn’t recommend this product and I wouldn’t recommend even trying to get a hold of anybody there as it takes forever for a response and your responding to an email who clearly doesn’t understand that you answer them six times the same response.

One of the worst experiences ever. A totally fraudulent company that tries to enforce an invalid "contract" by stating that your purchase constituted an apparently lifelong agreement to receive shipments of their products. The emails with their egregious customer service agents are classic delaying tactics: They will ask for your email, even though they are engaged in correspondence with you. They will ask for your order number repeatedly, even though they claim they are looking at your order and there is no cancellation. They will robotically respond to an email within minutes without correcting or addressing your concern. I now see how many complaints there are, and I have contacted the Attorney General, whose office reveals many other unhappy customers. I sense a suit coming. DO NOT ORDER ANYTHING FROM THIS COMPANY.

Saw an ad on Instagram for an offer. Clicked the link and purchased and then received an email telling me I had subscribed. Immediately contacted them that same day to say that I just wanted to try one bottle. They told me I missed a tiny box I was supposed to check if I DIDN’T want to subscribe. This was all before the product had shipped. Asked them to cancel. They wouldn’t. Told them I was willing to pay full price for the bottle but that I didn’t want a subscription and they refused. To this day, they are still attempting to charge my card. It’s been MONTHS and they won’t let me cancel. This definitely feels fraudulent. The product smelled nice but broke me out, which has never happened before. I had very painful pimples that lingered for weeks. They eventually disappeared after a couple weeks of not using the product. This company’s customer service is awful. If the product hadn’t shipped, I should be able to cancel. If the product isn’t working for me, I should be able to cancel. Company’s should make it very clear and transparent whether you are being committed to a subscription or not. This shouldn’t be legal.

I purchased a item. Not a subscription package. I reached out after an auto ship to cancel any FUTURE orders as I was unhappy with not only the quality of the first order but the packaging leaks constantly. They refuse to cancel the subscription showing that in their Terms and conditions in Section 16 you cancel and terminate at anytime but in Section 22 it shows that subscriptions are required to be paid and regardless of quality there are no refunds. It is a scam forcing patrons that aren't happy to pay more than expected.

They used a promotion to bind you to a $70 subscription then will not cancel no matter how much you ask them to. Scroll past their promotion DO NOT ORDER!!!

this product don't work and they be changing your card monthly for some membership that you don't even have knowledge of and when you call for assist no one is their to help you.

Charged me for a subscription I did not order. The website doesn’t allow for me to remove my credit card information or cancel subscription. I have reported this to my bank and will file a complaint with BBB.

This place is a scam and this product is not OK for people with sensitive skin. It broke me out. I sent them pictures of the breakout! Number 1-They refused to refund me and number 2-they stating they’re gonna charge me the next two months because of the subscription, when I told them no and please cancel it. They said I couldn’t!!! Beware of this product!!