SugarbabycareReviews of sugarbabycare.co

I find their business practices questionable when it comes to cancellations. I have tried multiple times to have my account cancelled. If you do not see and 'unclick' a button for your first order, you are forced to order three times. Even after my third order, I can't cancel. I am going to report to the BBB.

I emailed them in October about cancelling the subscription, no response. I even sent emails to BOTH emails they provide and one didn't even work! Now they charged me $60 something dollars for a product I don't need and they simply REFUSE to respond! I like the products but now I can't continue to support this, they basically stole my money. They can send me emails about everything but cancelling and refunds!

DO NOT BUY FROM THIS WEBSITE!! I bought some face wash from sugarbabycare because the website i wanted to buy it from ran out of stock. I assumed their face wash would be similar and I bought it. I got a subscription and decided to cancel because I changed my mind. THEY HAVE TRASH CUSTOMER SERVICE!! I thought my subscription was canceled and it was but they still charged me anyway and sent soap I didn't even want!! NO MATTER HOW HARD I TRY I COULDN'T REACH ANYONE!! Never buying from this company again, don't get a subscription it's a trap! Now I have to replace my card. HORRIBLE HORRIBLE COMPANY! 😡

No email and phone responses in over a week with multiple reach outs. Can't cancel subscription online as they say as it keeps giving an error. Nothing I can do but report this company as fraud to prevent from keep getting charged

I received notification of a subscription that I did not authorize! No one answers the phone or responds to emails. THIS IS FRAUD!!!!!

I purchased two items a month later I was charged again although I didn’t buy a subscription. Order confirmation said I could cancel via a link with was not true. Stay away from this company. DO NOT BUY!

I liked the product fine until I started receiving way faster the could use it. Tried to cancel whatever subscription I accidentally signed up for and they won’t let you manage or cancel subscription. I got response from live chat I can’t cancel until 3 orders are fulfilled. Can’t skip an order or nothing. Tried email and said couldn’t find address multiple times. So don’t get into this mess.

I was automatically enrolled in a subscription. Evey month I try to call (no answer or call vack and you can't leave a message) AND email a cancellation. I have attempted to "Manage Subscription" online to no avail. I have resorted to filing a complaint with the Better Business Bureau and disputing charges with my bank. BE VERY CAREFUL ordering from this company. It may turn into a lifetime financial commitment.