SugarbabycareReviews of sugarbabycare.co

Buyer beware. I purchased a product from Sugar Baby and they signed me up for reoccurring monthly orders. I went to my account and can not find where I signed up for these monthly orders and can not find out how to stop them. I sent an email to their help email address help at sugarbabycare dot com and no response. This is frustrating. The product I purchased was not that great and I would have tried another but I just want this experience to be over as soon as possible. Now I will have to ask my bank to prevent them from making charges. Disappointing experience and I hope this prevents someone else from getting scammed.

I made a 1 time purchase of some of their products for my son of $70+ dollars. They put me into a subscription for monthly deliveries of these $70+ products without my knowledge. Even when I go to their website and my account, it shows that I do not have a subscription with them. There are numerous reports all over the internet (Even a Facebook Page) of them scamming people with the same fraudulent practices.

The product works but the company will take your money after requesting a subscription cancellation and not refund it

It’s completely dishonest to change your check out to auto enroll us into a subscription . I should have to check that box off, not you already have it selected randomly with no notice of the update to your check out process. I have to wait 3 delivered shipments just to cancel something I never signed up for. Once this comes in, I will never order from them again. The product works very well for me, but I’ll be damned if I continue business here. I’ve been using it almost a year now.

I have not noticed a difference in my skin and they keep taking my money off this automatic subscription that I never agreed to and cannot cancel! Do NOT order from them!

If I could give this rating zero stars I would just because of the deceptive Tactics that the company uses to continuously charge their customers. I have been trying for months to cancel a subscription that I never subscribed to. I have emailed, and I have called this company with no response. My bank has reversed the charges dating back 5 months. I am kicking myself because I did not read the reviews. It's clear that this is a problem for all the customers who purchased this product.

If I could give negative stars I would. This company is a SCAM with the WORST CUSTOMER SERVICE EVER. They force subscription without disclosure and even after SEVEN emails and calls they still accessed my account for products I dont use

If I could give this company negative stars, I would. I don’t remember subscribing to the products I ordered but apparently I did, and I’m now locked into 3 orders before I can cancel. When I first reached out to customer service, they were friendly and sounded like they wanted to help. But when I got my second order a month later, the face wash was not sealed and leaked all over the shipping box, and the color of the wash was much darker than my past order. The company sent what I assumed to be an auto generated email asking me “how are things going?” I responded telling them my issues with pictures and I got no response back. I continued emailing with no response and now I’m past he 30 day window for a return/exchange. As soon as you have a complaint, they will ghost you. I wish I had checked trust pilot before ordering. At this point I’m ready to just cancel my credit card so they can’t charge me anymore. Agreed with others, this company is a COMPLETE SCAM!!!